International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and Nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in under-served communities worldwide.
The Field Site Coordinator oversees the country program development in assigned Field Site and is responsible for timely and high-quality program implementation and operational support of that respective Field Site.
The Field Site Coordinator provides supervision and leadership to both program and operational staff at the field site ensuring adherence to agreed work plans and reporting schedules as well as full compliance to IMC’s policies in the areas of Finance, HR, Logistics and Information Management.
The Field Site Coordinator works in close coordination with Country Director, Finance, HR and Logistics senior staff, as well as technical staff to ensure that programmatic and operational strategies are implemented at the field site.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:
Main Tasks and Responsibilities
Program Management:
Coordinate at field level between sector specific program managers and technical team to ensure maximum impact of programs
Maintain site-specific program management tools, namely but not restricted to work plans, procurement plans, HR plans and pipelines in consultation with relevant managers at field level
Program budget management at site level – decides on budget allocations in consultation with site program focal points, guided by the technical leads
Ensure that field site is within budget limits and projected spending
Coordinates with the programs’ teams in monitoring site–specific accomplishments against targets developed tools
Follow up with site level program implementation as per donor commitments – accountable for program deliverables
Ensure all facilities in the field are well maintained and equipped
Play a leadership role at field site level and foster a positive working environment
Identify program development opportunities and contribute to the design of new program concepts and support of Country program development.
Coordinates with the MEAL team in monitoring site–specific accomplishments against targets
Staff Management and Capacity Building
Directly supervise program and operational focal points at field site level
Contribute to knowledge increase of staff; facilitate training and knowledge exchange
Recruit, train and supervise national staff as necessary; participate in recruitment of international staff as required
Ensure compliance to local labor laws including working hours
Ensure all staff in the field site know and understand IMC’s global and in-country HR policies and standards for professional conduct.
Maintain open lines of communications with all field staff
Ensure mutual support within the team and contribute to teambuilding
Reporting:
Facilitate and assure accurate and well documented reporting internally, to IMC HQ and to donors
Assure that such reporting contributes to the effective management of the program and meets donor quality standards and compliance regulations
Monitoring, Evaluation, Accountability and Learning
Overall responsibility for ensuring field site’s commitments towards donors and IMC’s requirements on Monitoring, Evaluation, Accountability and Learning (MEAL) requirements.
Integrate MEAL into site strategies, frameworks, policies and plans for the field site.
Include MEAL related roles and responsibilities to all staff who are working in the field site and responsible for program management and implementation.
Direct site level management to adequately budget for MEAL activities across all grants.
Ensures country level Community Based Feedback and Response Mechanism (CBFRM) is functioning, and adequately resourced.
Ensures all highly sensitive complaints and feedback from the CBFRM are addressed and closed appropriately.
Raises profile/awareness and importance of MEAL with other senior management members through routine review and briefing sessions.
Security:
Oversee security management for program at site
Manage staff activities and movements
Ensures application and compliance of security protocols and policies
Representation:
Along with the Field based staff and Country management team, facilitate successful donor visits and internal monitoring visits and assessments
Serves as the point of contact during site donors’ visits and in coordinating with program stakeholders at site level
Represent IMC and liaise with local and national authorities, UN, NGO, and donor agencies to promote IMC programs, facilitate successful coordination of activities and ensure transparency
Ensure positive interaction and good relations with partners in the region
Ensure maximum visibility of the agency amongst the NGO community
Perform other duties as assigned.
The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Minimum Qualifications
Typically, a Bachelor’s Degree in Social Science, Health or related field is preferred. Equivalent combination of relevant education and experience may be substituted as appropriate.
Typically, 7+ years of relevant progressive experience in humanitarian or development sector/context. NGO programs and projects experience with increasing responsibilities, including a minimum of 3 years of international work experience in an operations management role is required.
Familiarity with international humanitarian operation, coordination structures and the mandates of donors, UN agencies and NGO’s
Ability to live and work in precarious environments
Extremely flexible, and have the ability to cope with stressful situations and frustrations
Skills and knowledge in program sustainability and capacity building, public private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
Knowledge and experience of budget preparation and management and donors’ requirements
Profound cross-cultural awareness
Ability to effectively work with government, community leaders, international/national organizations, donors, partners and other IMC relationships.
Ability to exercise sound judgment and make decisions independently following consultative processes
Ability to relate to and motivate local staff effectively
Creativity and the ability to work with limited resources
Team player and strong communication skills, both oral and written
Proficient in computer applications, especially with MS Word and MS Excel, MS PowerPoint.