E-commerce Manager at People Capacity Management

People Capacity Management is a human resources and management consulting firm in Lagos, Nigeria. We provide services, expertise, and resources to both private and public sector through our deep knowledge of issues specific to industries and sectors. We are committed to meeting the needs of our clients in a timely and cost-effective manner.

We are recruiting to fill the position below:

Job Title: E-commerce Manager

Location: Lekki, Lagos
Employment Type: Full-time

The Position

• We are looking for an E-commerce Manager to oversee the structure and design of an E-commerce website, driving sales performance of the platform in the Fashion Industry

Job Description

• Ensure smooth online retail processes.
• Research customer needs and their response to adverts
• Work with the marketing team on advert and social media campaigns
• Conduct marketing research on products and services
• Order processing and payment
• Interfacing with clients
• Managing the online store
• Make business decisions about products, pricing and promotions
• Monitor web traffic to measure promotion success and make improvements
• Overseeing logistics, inventory management, Brand management and customer experience
• Analyze and evaluate and report on e-commerce performance metrics to identify areas for improvement and growth opportunities.
• Ensure compliance with all applicable laws and regulations related to e-commerce operations

Requirements

• Minimum of Bachelor’s Degree, in Business Administration, or any related field
• 5-7 years in e-commerce operations
• Proven experience in the Fashion industry
• Ability to analyze data and create reports
• Knowledge of the best customer service practices
• A master’s degree is an added advantage.

Application Closing Date
29th February, 2024.