Hub and Outreach Coordinator at mDoc Healthcare Limited

mDoc is a digital health social enterprise that leverages behavioural science, technology, and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs. We are seeking a knowledgeable engineering manager to join our team. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier, and healthier lives across sub-Saharan Africa.

mDoc aims to further build capability and support physicians in providing education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare and technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier, and more productive lives.

We are recruiting to fill the position below:

Job Title: Hub and Outreach Coordinator

Location: Surulere, Lagos
Employment Type: Full-time

Job Description
In this role, you will:

• You will work with the Hub's clinical team to implement the self-care model and product workflows, implement a structure for ongoing measurement and improvement of hub operations and sales, and ensure compliance with policies and procedures.
• Be responsible for working with the growth team to seek out spaces for new hubs as well as the set-up of these sites.
• Work with the operations and clinical teams to understand population-level data and adjust the evidence-based curriculum.
• Community engagement and mobilization through a multitude of methods
• Work with community-based partners on shared initiatives
• Be able to engage all levels of stakeholders.
• Support marketing and sales initiatives as subject matter expert.
• Review data constantly and provide feedback on improvements or support within expected time frames.
• Be required to use technology for a majority of the work
• Monitors creates and distributes hub/outreach departmental reports for the purpose of analyzing hub/outreach utilization data in order to maximize hub participation for each department.
• Assists in the planning of marketing and outreach efforts for hub participation.
• Recommends, coordinates, and implements changes to the hub/Outreach program.
• Works closely with operations and finance for the procurement of items for the hub to ensure the outreach/hub program runs smoothly.
• Ensuring that all our hubs are functioning effectively with members visiting the hubs.
• Assists in developing techniques for evaluating hub program activities. Recommends revisions for the program. Performs other job-related duties as required.

Skills and Qualifications

• Bachelor's Degree
• Master's Degree (added advantage)
• 3+ years’ experience in community outreach or similar area
• Advanced oral and written communication skills, as well as presentation skills
• Must be comfortable and effective in preparing and making public presentations to differing-sized audiences.

Benefits

• Competitive Salary
• A hybrid working environment will help you combat traffic.
• Generous parental leave
• Stipend for professional development
• Two giftable mDoc enrollments per calendar year
• Wellness events (e.g., exercise club)
• Community volunteering opportunities, plus one day off on your birthday....and more!

Application Closing Date
Not Specified.