Arik Air Ground Operations Vacancies (6 Positions)

The Role:

The Passenger Service Agent's role is to provide front-line customer information and service to a high volume of passengers. He/she must have the ability to focus on the needs of passengers and act to ensure they are met.

Responsibilities:

• Direct and assist all departing passengers at the Check-in counters and/or boarding gates.
• Assist all passengers with flight information
• Keep check-in area clear by directing passengers to their destinations
• Coordinate with Ramp Agents, aircraft arrival/departure times or any other passenger useful information
• Render excellent Customer service and care

Requirements:

• The candidate should possess B.SC in any discipline.
• Must have at least 2 years working experience in customer relation role
• Must be between the ages of 21 - 33
• Working experience on the same role will be an added advantage
• Must be Customer focus

2.) Baggage Handler

The Role:

Resposibilities:

• Load baggage into and unload baggage from the aircraft,
• Ensure that bags are loaded for designated flight.
• Ensure that there are no leakages, damage or improper loading of baggage.

Requirement:

• Candidate must possess SSCE
• At least one (1) year working experience on similar role will be an added advantage.
• Candidate should be between the ages of 21 - 35.
• Should be able to ensure that no bags are tampered or damage.
• Must pay attention to detail.

3.) Turn Around Co-ordinators

The Role:

Co-ordination of all functions required during ground handling, enabling safe, secure and punctual aircraft turnaround times in accordance with the Ground Operations Manual and the relevant CAA regulations.

Responsibilities:

• Direct ground handling activities to ensure delivery of safe and punctual aircraftturnaround. 
• Responsible for ramp safety and security of equipments attached to the aircraft for the purpose of ground service. 
• Coordinate and direct all operational activities, including loading/unloading, fuelling, boarding.
• Ensure proper crew briefing including the provision of weather forecast and other relevant information.
• Perform weight and balance tasks to assigned flights in accordance with the relevant operations manuals.
• Perform flight watch and monitoring to ascertain the position of assigned flights at all times and keep OCC informed of any expected delays or disruption to the schedule. 
• Ensure the compilation of all operational statistics and the efficient storage of relevant flight files.

• A Bachelor’s degree in any discipline
• Dispatcher’s license and Certificate in load control are added advantage. 
• Must be between the ages of 21 - 35
• Must have at least 2 years working experience in a similar role.
• Must have analytical skills, and be able to adapt to different situations,
• Good knowledge of airport operations.

4.) Catering Supervisor

The Role:

Major responsibility is the management of on board catering without any shortfall or damage, cleaning contracts and flight entertainment

Responsibilities:

• Confirm what should be loaded into an aircraft base on route.
• Oversees the sealing and loading of meal into a trolleys or canisters.
• Ensure that catering items are not diverted to illegal point.
• Ensures that ramp safety procedures and regulations are observed.
• Provide cost benetit analysis pertinent to simulations

• Must have at least OND
• 2 years working experience on the same role will be an added advantage.
• Must be between the ages of 21 - 35.
• Must have good leadership skill.
• Must be able to be anticipated and Prioritized.
• Pay Attention to details.
• Entrepreneurial innovation traits
• Achievement drive.
• Must be Proactive.

5.) Catering Loader

The Role:

Responslble for all aspects of catering line operations including loading and unloading of catering items equipment

Responsibilities:

• Ensure that meals loaded into an aircraft are in line with schedule/flight programme.
• Assist in packing of airline catering as per specification.
• Ensure that meal loaded in trolleys or canisters are sealed properly
• Assist in all flight documentations-delivery slip, flight reports, seal records, etc according to procedures.
• Comply with all ramp safety procedures and regulations.
• Offloading and loading of catering according to aircraft loading plans and specification.
• Assist in the handover of catering to crew according to rules and regulations.

Requirements:

• Must have SSCE or its equivalent.
• Working experience on similar role will be an added advantage.
• Must be between the ages of 21 - 35
• Must pay attention to detail. 
• Ready to work with little or no supervision
• Must be trustworthy.

6.) In Flight Catering Hi-Lift Driver

The Role:

Responsible for the operation of the catering Hi-lift.

Responsibilities:

• Ensures the cleanliness/serviceability of the Hi—lift and other catering vehicles ensuring their optimum functionality.
• Identifies and report all faults to the maintenance dept.
• Cooperates with the hydraulic mechanics in maintaining the vehicle maintenance records.Assist in packing of airline catering as per specifications-TSU etc.
• Assist in all flight documentations-delivery slip, flight reports, seal records, etc according to procedures.
• Observe all ramp safety procedures and regulations.
• Sealing and offloading/loading of catering according to aircraft loading plans and specification.
• Assist in the handover of catering to crew according to rules and regulations.

Requirement:

• Valid driving license and WAEC
• Must have at least two years working experience
• Must be between the ages of 25 - 35
• Must have good interpersonal skill.

Application Closing Date:
12th September, 2012

Method Of Application:
Interested candidates should send their applications and detailed CV to: [email protected]