Verification Officer at MKOBO Microfinance Bank

MKOBO Bank is registered in Nigeria as MKOBO Microfinance Bank (No. RC1234231), 3rd floor, 13 Hughes Avenue, Alagomeji, Yaba, Lagos. Mkobo is currently pivoting to a full service digital bank/Neobank. Our goal is to help hard working Africans to improve their financial wellbeing by making it easy for them to earn, save, spend and invest their hard earned money. We are currently recruiting for dynamic, creative, flexible and experienced team members with a passion for everything technology and a commitment to add their quota to the success of our vision.

You will find the growing MKOBO team working at the same location. We are authorised and regulated by Central Bank of Nigeria (CBN) under registration number 51188.By using this website, you understand that the services and products offered on this website (“Services and Products”) are for information purposes only.

We are recruiting to fill the position below:

Job Title: Verification Officer

Location: Yaba, Lagos
Employment Type: Full-time

Responsibilities

• Confirm the ownership of the business (neighbor reference)
• Confirm the business activity is correctly stated
• During visitation, ensure clients' shop and business address correspond with what is documented in the file; The address verification should be comprehensive and detailed, where possible sketch how to locate said address. Things like landmarks, and popular name amongst others should be infused into report.
• Review the value of clients’ goods in the shop/home to ensure that proper evaluation was conducted before presentation for approval
• Is the stock sighted in the shop /home worth the loan amount disbursed?
• Ensure that the compulsory deposits by clients are credited into their accounts. This can be done by checking clients’ accounts on bank-one before or after disbursement of the loan.
• Compulsory deposit – 10% or 5% and 2% fee for other charges
• During client visitation, ensure customers’ balances are confirmed with them if they are met in shops in order to possibly uncover any cash suppression perpetrated by field/collections officers
• Confirm from delinquent customers the reason for non-repayment (delinquent loan).
• Where necessary, obtain response of the Account officer on your findings
• Note observations appropriately
• Perform other task as assigned by Head, Audit & Compliance.
• Conduct detailed background checks of champions and their guarantors
• Timely follow-up and closure of assigned verification checks.
• Delivery of confidential documents.
• Ensure the champion's data and reports are complete, accurate, and consistent.
• Conduct verification on matters entrusted within the sales team
• Gather information and evidence through face-to-face interviews
• Gather recorded statements and documentation
• Organize all the collected data and information.
• Expected to write visitation reports.

Qualifications

• Candidates should possess a Bachelor's Degree in Social Sciences.
• 3+ years of relevant experience.

Must have skills:

• High level of initiative.
• Strong interpersonal skills
• Attention to detail
• Analytical Skills

Good to have skills:

• Strong oral and written communication

Salary
N130,000 - N150,000 / Month.

Application Closing Date
4th April, 2024.