Community Engagement Officer at SavingsBox

SavingsBox NG is an innovative and e-commerce (FINCOM) fintech platform set to revolutionize the financial landscape in Nigeria. Serving as a comprehensive solution. At Savings Box, we offer automated savings, diverse loan options, and investment opportunities to empower users in securing their financial future and realizing their aspirations. We are embarking on a journey to redefine wealth creation and piloting financial products that meet societal needs.

We are recruiting to fill the position below:

Job Title: Community Engagement Officer

Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time

Description

• We are seeking a dynamic and passionate Community Engagement Manager to join our team .The Community Engagement Manager will be responsible for creating and managing online communities dedicated to our Jolly, Savings, and Investment users across platforms like Facebook, WhatsApp, and Telegram. The role involves fostering communication, support, and engagement within these communities, as well as developing and implementing initiatives to enhance user satisfaction and drive business growth.

Key Responsibilities

• Create and manage Facebook, WhatsApp, and Telegram groups dedicated to our Jolly, Savings, and Investment users to foster communication, support, and engagement.
• Develop and implement community engagement initiatives to enhance user satisfaction and retention.
• Identify and pursue new business opportunities to expand our user base and revenue streams.
• Monitor and analyze user feedback and behavior to identify areas for improvement and innovation.
• Collaborate with cross-functional teams to design and implement business development strategies aligned with company goals.
• Conduct market research and analysis to identify emerging trends and opportunities in the fintech industry.
• Identify client needs and suggest appropriate products/services. Customize product solutions to increase customer satisfaction.
• Build long-term trusting relationships with clients/users.
• Document accurate reports with facts, figures, and data for review meetings.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should submit their Resume and Cover Letter to: [email protected] using the Job Title as the subject of  the email.