Manager, Cargo Operations and Berth Planning at Hapag-Lloyd

Hapag-Lloyd - With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The Company has around 14,000 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2,9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 115 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.

We are recruiting to fill the position below:

Job Title: Manager, Cargo Operations and Berth Planning

Location: Lagos
Employment Type: Full-time

Job Description

• The Manager Cargo Operations and Berth Planning is responsible for the day-to-day successful operations of the organization.
• This job role is one of accomplishing work through others, assuring the development of the people in the organization through coaching and mentoring them.
• Manager Cargo Operations and Berth Planning assure the economic and efficient movement of cargo.
• The Manager Cargo Operations and Berth Plannings must work with urgency. Major challenges and rewards of this role come from working in a fast paced, ever-changing environment.

Essential Functions

• Day to day local management of Berth planning and Cargo operations, M&R and EQ. Primarily within Nigeria, but also to include other West Africa countries as directed by management.
• Establish effective high-level vendor relationships and ensure compliance with QEM targets.
• Ensure and monitor adherence to Standard Business Process in West Africa.
• Develop local SOPs for more efficient day-to-day operations based on local regulations and processes.
• Support the Regional Berth Planning Manager in obtaining Berthing windows with the Terminal and monitor operations versus prospects.
• Provide cost estimates/on ground arrangements for special cargo, such as break bulk and out-of-gauge (OOG) shipments, ensuring accurate pricing and cost calculations.
• Support the handling of dangerous goods (DG) containers with special requirements, such as Class 1 and 7, ensuring adherence to safety protocols and regulations.
• Planning movements of containers, chassis, etc. particular focus on:
• Transport (Truck & Barge) Empty Evacuation.
• No movement without Proper Vendor Agreement.
• Ensure 100% delivery on empty evacuation.
• Truck and Barge Tracking Off / On to be monitored daily.
• Additional cost on Trucking / Barge to be reported within one hour of activity.
• Communicate any issues or potential risks to Area Office.
• Arrange local port formalities, ensuring compliance with port regulations and facilitating smooth operations for vessels.
• Represent the company within the port community, maintaining positive relationships with port authorities, pilot stations, and other relevant entities.
• Facilitate commercial and company visits to terminals and Hapag vessels, coordinating schedules, providing necessary information, and ensuring a smooth visitor experience.
• Perform data maintenance in PortChain and other port community systems, ensuring accurate and up-to-date information.
• Responsible for timely maintenance of Terminal information in Ankeri for locations within scope, where no Terminal Performance Manager exists.
• Ensures accuracy and timeliness of updates to ensure the Terminal has the latest most up-to-date information.
• Coordinate cut & run (whenever required) for vessels and finalize priority cargo after coordinating with Cargo control / Transshipment / ED / cargo ops planning.
• Attend weekly/monthly (as per requirement) terminal performance meetings along with regional/area stakeholders.
• Keep all stakeholders informed about any change in terminal / local tariffs / adherence to local regulations.
• Handle Long-standing laden containers: In line with local regulation arrange for survey / destruction / auction / sell.
• Monitor & update vessel/cargo operations during vessel port stay. Monitoring pre/post idle / stoppage of cargo operations / delays.
• Oversee husbanding / cargo ops tasks which have been outsourced to external agents.
• Monitor and approve late gate requests, ensuring compliance with established protocols.
• Solving operations problems and resolving claims.
• Reviewing and grading vendors’ performance.
• Dealing with over-dimension cargo.
• Budgeting and controlling costs.
• Representing the company at various industry meetings e.g., Shippers Association of Nigeria.
• Liaison with Africa’s Quality Service Centers (QSC) for control on operational administration matters.
• Interviewing, screening, and selecting department team, coaching, training, and mentoring operations staff.

KPI's

• FIS Schedule Maintenance.
• Schedule reliability.
• EPOS performance.
• Empty Evacuation Plan Adherence.
• Equipment forecast Accuracy.
• CRC BU vs Actual.
• Empty Supply Costs BU vs Actual
• Purchase order capture speed and accuracy.
• Turnaround time – MTY equipment.
• M&R per box.
• Equipment Sales.
• Loaded as Booked and On Time Delivery.
• Dwell Time.

Technical Knowledge:

• Container vessel planning
• Container Management
• Landside Logistics

Core Competencies:

• Assertive negotiator.
• Team player with a proactive attitude.
• Ability to work under pressure, work with urgency, goal and deadline driven.
• Decision maker.
• Good oral and written communication in English.
• Good leader and trainer.
• Must have a sound integrity.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online