Reservation and Ticketing Executive at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Reservation and Ticketing Executive

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Manage flight reservations and bookings for clients using Global Distribution Systems (GDS) such as Amadeus or Galileo.
• Provide clients with accurate information regarding flight schedules, fares, and travel requirements.
• Communicate effectively with clients through various channels (phone, email, in-person).
• Process ticket exchanges and reissues in compliance with airline regulations.
• Maintain up-to-date knowledge of airline ticketing policies, fare rules, and industry regulations.
• Maintain accurate records of bookings, ticketing transactions, and client communications.
• Prepare daily, weekly, and monthly reports on sales and reservations.

Qualifications and Skills

• Must have an IATA Foundation Diploma.
• A Graduate Degree with NYSC completed.
• Previous experience from 2-5 Years in a similar role within the travel industry is preferred.
• Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite.

Benefits

• Competitive salary
• Health insurance
• Monthly Incentives
• Opportunities for professional development and career growth
• A supportive and dynamic work environment

Application Closing Date
31st May, 2024.