Public Relations Officer (PRO) at Top Tummy Top Belle Ventures

Top Tummy Top Belle Ventures is a Human Resource Management company that recruits great talents for business in different sectors.

We are recruiting to fill the position below:

Job Title: Public Relations Officer (PRO)

Location: Sangotedo, Ajah - Lagos
Employment Type: Part-time

Key Responsibilities
Brand Management and Awareness:

• Develop and implement PR strategies to promote the lounge's brand, services, and events.
• Increase brand visibility by ensuring consistent messaging across all communication platforms.
• Monitor the lounge’s public perception and take action to enhance its reputation.

Media Relations:

• Build and maintain strong relationships with media outlets, bloggers, and influencers to secure press coverage.
• Prepare press releases, media kits, and promotional materials to share with media contacts.
• Organize media events, including press conferences, interviews, and VIP events, to generate positive coverage.

Event Promotion and Coordination:

• Collaborate with the lounge’s marketing team to promote special events, parties, and exclusive offers.
• Design and execute PR campaigns for events, targeting local press, online platforms, and social media influencers.
• Ensure high visibility for the lounge’s events through social media campaigns, influencer partnerships, and community engagement.

Crisis Management:

• Manage any negative press or issues that may arise, including customer complaints or incidents, to protect the lounge’s reputation.
• Develop crisis communication plans and provide timely, appropriate responses to minimize damage to the brand.

Social Media and Online Presence:

• Oversee and manage the lounge’s social media accounts, ensuring regular posting of engaging content.
• Engage with customers and followers on social media platforms, responding to inquiries, reviews, and feedback.
• Analyze and report on social media engagement, making recommendations for improvements.

Customer Relations and Guest Experience:

• Foster positive relationships with customers, influencers, and VIP guests to encourage brand loyalty.
• Engage with guests during lounge events, ensuring a high level of customer satisfaction and soliciting feedback.
• Monitor and address online reviews (Google, TripAdvisor, Yelp, etc.) to improve the lounge’s public image.

Collaboration with Marketing Team:

• Work closely with the marketing team to align PR activities with promotional campaigns, seasonal offers, and branding efforts.
• Develop promotional content, such as blogs, newsletters, and website updates, to boost the lounge’s online presence.
• Ensure the PR strategy complements the lounge's overall marketing and sales goals.

Community Engagement:

• Represent the lounge in community events, charity partnerships, and sponsorships to increase brand recognition.
• Build relationships with local businesses, tourism agencies, and hospitality associations to drive collaboration and promotions.

Reporting and Analytics:

• Track and analyze the success of PR campaigns, providing detailed reports on media coverage, social media engagement, and customer feedback.
• Use data to refine future PR strategies and improve outreach efforts.

Content Creation and Copywriting:

• Develop creative content for press releases, blog posts, social media, and email campaigns that align with the lounge’s voice and brand.
• Ensure that all written communication reflects the lounge’s high-end or trendy image.

Required Skills and Qualifications

• Bachelor's Degree in Public Relations, Communications, Marketing, or a related field.
• Proven experience in public relations, preferably in the hospitality, nightlife, or entertainment industry.
• Strong relationships with media contacts and influencers in the lifestyle and hospitality sectors.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and respond effectively in crisis situations.
• Proficiency in social media management and digital PR tools.
• Creative thinker with strong problem-solving skills and the ability to adapt to fast-paced environments.
• High-level interpersonal skills and the ability to engage with VIPs and customers.

Application Closing Date
1st February, 2025.