Travel and Protocol Clerk at World Health Organization (WHO)

World Health Organization (WHO) is the directing and coordinating authority for health within the United Nations system. It is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends.

We are recruiting to fill the position below:

Job Title: Travel and Protocol Clerk

Job ID: 2409038
Location: Nigeria
Job Schedule: Full-time
Organization: World Health Organization and Other Entities
Contract Duration (Years, Months, Days): 1 Year
Contractual Arrangement: Fixed-term appointment

Purpose of the Programme

• Country Management Support Units (CSUs) have been established in the organisational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system.

Description of Duties
Under the overall supervision of the Operations Officer for WHO Nigeria, and direct supervision of the Procurement & Travel Specialist, the incumbent will oversee the following tasks:

Travel:

• Provide logistical support during the arrival and departure of the WCO official visitors, WRs, senior personnel, and special invitees at the airport. 
• Provide updates on staff arrivals and departures to ensure service delivery
• Facilitate the issuance of visas on arrival for guests arriving on short notice at the airport.
• Ensure that all travel itineraries are approved by the Operations Officer or designated official.
• Facilitate the travel arrangement of WHO staff, their family members, and other personnel travelling on WHO missions within and outside the country.
• Serve as backup to the team members in similar or different positions within the WCO.
• Ensure compliance with the Travel Policy.
• Assist in the production of reports, statistics, and/or information material on travel when required. 
• Under special approval and in line with the fleet policy, drive the official vehicle for travel and protocol assignments.

Protocol:

• Assist in facilitating contacts with Embassies' protocol services, international agencies in WCO and Ministries of Foreign Affairs.
• Provide updates to the Operations Officer on the diplomatic directory, as changes come to the incumbent's attention in the course of his/her work.
• Assist in processing visas through preparation of documentation and submitting to the diplomatic agencies.
• Assist in the processing of protocol documents including staff service cards with the Ministry of Foreign Affairs (MoFA).
• Follow up and maintain regular liaison with the Ministry of Foreign Affairs and Nigeria Immigration Authority on visa processing and work permit matters.
• Maintain regular liaison with the Federal Airports Authority of Nigeria and Nigeria Customs Services to enhance ease of passage for high-profile delegates.
• Support in the preparation and organisation of protocol aspects of official events held between the WCO, and State Governments, and other AFRO region official delegations.

General Administrative Support:

• Provide general support to the Travel and Protocol Unit in photocopying, lamination, filing, scanning, and dispatch of documents
• Support the processing of official vehicle plate numbers and driver’s license through the Ministry of Foreign Affairs and Federal Road Safety Commission.
• Support the processing of shipments' customs clearance through the submission of applications to the Ministry of Foreign Affairs and the collection of approved waivers.
• Perform any other duty assigned

Required Qualifications
Education:

• Essential: Completion of secondary school followed by administrative training.
• Desirable: Diploma in  a relevant field; Training in UN systems is an advantage; Proven skills in drafting and editing letters

Experience:

• Essential: A minimum of 3 years of relevant experience in a recognized public or private institution, in the UN and have sound knowledge of its rules, regulations, procedures and practices as related to the work.
• Desirable: Experience in other areas of administrative work. 

Skills:

• Excellent communication skills.
• Excellent diplomatic skills and ability to engage with a wide range of stakeholders
• Ability to demonstrate effective interpersonal skills by working well as a member of a team.
• Ability to operate Microsoft Word and Excel software
• Fluent in written and spoken English
• Qualified and excellent driving skills.

Application Closing Date
3rd December, 2024; 11:59:00 PM.