Restaurant Assistant General Manager at Goldplates Feast House

Goldplates Feast House, a reputable restaurant, is recruiting suitable candidates to fill the position below:

Job Title: Restaurant Assistant General Manager

Location: Lekki Phase II, Lagos
Employment Type: Full-time

Overview

• The Restaurant Assistant General Manager (AGM) plays a critical role in supporting the General Manager to oversee all aspects of restaurant operations, ensuring exceptional guest experiences, operational efficiency, and achievement of financial goals.
• This position requires strong leadership, operational expertise, and a passion for the hospitality industry.

Key Responsibilities
Operational Leadership:

• Support the General Manager in managing day-to-day restaurant operations.
• Monitor service quality, food preparation, and presentation standards.
• Ensure compliance with health, safety, and sanitation regulations.

Staff Management:

• Assist in recruiting, training, and developing team members.
• Supervise and motivate staff to maintain high performance and morale.
• Prepare staff schedules and ensure optimal coverage during shifts.

Guest Experience:

• Promote a culture of exceptional customer service, addressing guest concerns promptly and professionally.
• Monitor guest feedback and implement improvements to enhance satisfaction.
• Manage VIP and special event requirements effectively.

Financial Management:

• Assist in achieving financial goals, including revenue growth and cost control.
• Monitor inventory, reduce waste, and manage procurement processes.
• Analyze financial reports and provide recommendations for improvement.

Marketing and Sales:

• Support the development and implementation of promotional strategies to attract guests.
• Drive upselling initiatives and ensure staff promote specials and menu items effectively.

Facility and Maintenance Oversight:

• Ensure the restaurant is clean, organized, and well-maintained.
• Coordinate repairs and maintenance needs in collaboration with relevant teams.

Compliance and Reporting:

• Ensure adherence to company policies, procedures, and standards.
• Assist in preparing and submitting operational and financial reports.

Qualifications

• Candidates should possess a Bachelor's Degree in Hospitality Management, Business Administration, or a related field (preferred) with 5-7 years experience.
• Proven experience in restaurant management, with at least 3-5 years in a supervisory or assistant managerial role.
• Strong leadership, communication, and organizational skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in restaurant management software and Microsoft Office Suite.

Application Closing Date
13th January, 2025.