General Manager (Quick Service Restaurant) at a Quick Service Restaurant - Ojatee Consulting

Ojatee Consulting - Our client is a renowned Quick Service Restaurant with a legacy spanning over three decades. As a pioneer in the hospitality industry, they have consistently set the standard for exceptional service and quality, catering to a diverse clientele with a commitment to culinary excellence.

They are recruiting to fill the position below:

Job Title: General Manager (Quick Service Restaurant)

Location: Ikeja, Lagos
Employment Type: Full-Time
Industry - Hospitality

Role Overview

• The General Manager is responsible for the overall strategic direction, operational excellence, and financial performance of the business.
• This includes leading and managing teams, driving business growth, ensuring high-quality products and services, and maintain a competitive edge in our chosen market.

Responsibilities

• Develop and Implement business strategies to achieve company objectives.
• Conduct Market research and analyze industry trends.
• Identify opportunities for growth and expansion
• Oversee daily operations of the company through the head of department.
• Ensure efficient use of resources. Monitor and Control cost
• Implement quality control measure to maintain high standards
• Ensure Compliance with financial regulations and company policies
• Lead, Motivate and develop high-performing team
• Foster a positive work environment and company culture
• Develop and implement Customer services strategies to drive sales, loyalty and retention
• Ensure customer satisfaction through quality products and services
• Ensure compliance with food safety regulations and industry standards
• Implement quality control measures to maintain high standards
• Conduct regular audits and risk assessment
• Stay up to date with industry trends and best practice
• Identify opportunities for innovations and process improvement
• Implement changes to drive business and growth and efficiency.

Requirements

• Bachelor's Degree in Food Science, Business Administration, or related field
• Possession of additional qualification e.g., MBA can be an added advantage.
• Minimum 5 years of experience in a senior management role in the food industry
• Proven track record of success in leading teams and driving business growth
• Strong understanding of food safety regulations and industry standards
• Excellent leadership, communication, and problem-solving skills
• Must be able to lead multiple initiatives through completion.
• Must be able to multi-task and simultaneously handle important tasks.
• Strong numeric and analytical skills
• Must possess a natural flair for customer service.
• Professional development opportunities and career growth.

Application Closing Date
27th January, 2025.