Customer Service Representative - Real Estate at Royal Resource Management

Royal Resource Management (RRM) - Our client, a Real Estate firm, is recruiting suitable candidates to fill the position below:

Job Title: Customer Service Representative - Real Estate

Location: Abuja (FCT)

Description

• We are seeking a customer-focused and professional Customer Service Representative to handle client interactions and ensure a seamless customer experience. If you have excellent communication skills and a passion for real estate, this role is for you.

Your Role

• Respond to customer inquiries via phone, email, and in person
• Provide accurate information about property listings and services
• Assist clients with inquiries, bookings, and transactions
• Maintain a professional and friendly relationship with customers
• Resolve customer complaints efficiently and professionally
• Work closely with the sales and marketing team to enhance client satisfaction

Who We Need

• Bachelor’s degree or equivalent experience in customer service or a related field
• Previous experience in customer service, preferably in real estate
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Ability to work under pressure and manage multiple client interactions
• Abuja-based candidates preferred

What We Offer

• Competitive salary with performance-based incentives
• Career growth opportunities in a fast-growing real estate company
• A dynamic and professional work environment
• Training and professional development support

Application Closing Date
7th February, 2025.