Business Manager at a Fast-Growing Skincare Brand - SManuel Consulting (Remote)

SManuel Consulting - Our client, a Fast-Growing Skincare Brand is recruiting to fill the position below:

Job Title: Business Manager

Location: Nigeria (Remote)
Employment Type: Full-time

Summary

• The Business Manager will be responsible for overseeing the strategic, financial, and operational aspects of the skincare business. 
• This role involves managing product development, marketing, sales, partnerships, and customer engagement to drive growth.
• The ideal candidate is a proactive leader with a strong background in business strategy, digital marketing, and brand management within the beauty or skincare industry.

Job Responsibilities
Business Strategy & Operations:

• Develop and execute strategic plans to drive business growth and brand expansion.
• Oversee daily business operations, ensuring efficiency and alignment with company goals.
• Conduct market research to identify trends, customer needs, and competitive insights.
• Monitor sales performance, track key business metrics, and provide regular reports.
• Establish and maintain partnerships with vendors, distributors, and influencers.

Sales & Revenue Growth:

• Develop and implement effective sales strategies to meet revenue targets.
• Identify and secure B2B partnerships with beauty retailers, spas, and dermatologists.
• Manage pricing strategies to optimize profit margins while maintaining affordability.
• Monitor customer purchasing patterns and suggest new sales channels.

Marketing & Brand Management:

• Develop and oversee the marketing strategy across social media, e-commerce platforms, and offline channels.
• Collaborate with content creators, social media managers, and designers to ensure brand consistency.
• Plan and execute product launches, influencer campaigns, and promotional events.
• Optimize brand presence onInstagram, TikTok, Twitter, Facebook, and YouTube.

E-Commerce & Digital Growth:

• Oversee the brand’s online store and e-commerce operations.
• Develop strategies for increasing traffic, engagement, and conversion rates.
• Identify and integrate new digital tools and payment solutions to enhance customer experience.
• Monitor customer feedback and reviews to improve product offerings.

Customer Experience & Community Building:

• Foster strong customer relationships by providing exceptional service and engagement.
• Develop loyalty programs, referral campaigns, and special promotions.
• Respond to customer inquiries and resolve complaints efficiently.
• Engage with skincare communities to build brand trust and credibility.

Team Leadership & Development:

• Supervise and collaborate with remote teams, including marketing, sales, and customer support.
• Provide training, mentorship, and performance evaluations for team members.
• Set clear objectives and KPIs to measure team success.

Required Skills and Qualifications:

• Bachelor's Degree in Business Administration, Marketing, or a related field.
• 5+ years of experience inbusiness management, brand management, or sales, preferably in the skincare/beauty industry.
• Strong knowledge ofdigital marketing, influencer partnerships, and e-commerce.
• Proven ability to drive revenue growth and develop brand positioning strategies.
• Excellent leadership, negotiation, and relationship management skills.
• Experience withdata analytics, customer insights, and performance tracking tools.
• Proficiency inMicrosoft Office, Google Suite, and CRM tools.
• Passion for skincare, beauty trends, and customer satisfaction.

What We Offer

• Competitive salary (N500,000 monthly) and performance-based bonuses.
• Opportunity to work remotely with a dynamic and creative team.
• Career growth and development opportunities in the beauty industry.

Application Closing Date
28th February, 2025.