Sales Development Representative (SDR) - Global Service Businesses at an E-commerce and Payment Solutions Company - PeopleOS

PeopleOS -  Our client, an E-commerce and Payment Solutions company, is recruiting to fill the position below:

Job Title: Sales Development Representative (SDR) - Global Service Businesses

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• Our client is seeking a detail-oriented and results-driven Sales Development Representative (SDR) to support and empower global service-based businesses. 
• The ideal candidate will be instrumental in prospecting and qualifying leads that align with the company’s Ideal Customer Profile (ICP), driving pipeline growth, and accelerating market expansion. 
• This role involves engaging with decision-makers, uncovering their payment-related challenges, and positioning the company as a strategic growth partner through tailored consultative outreach.

Summary of Responsibilities
Targeted Prospecting:

• Research and identify high-potential leads aligned with the company’s ideal customer profile (ICP).
• Build and maintain a consistent pipeline through strategic outreach.

Archetype-Specific Outreach:

• Personalize messaging and outreach strategies for different buyer personas across industries and regions.
• Use data-driven insights to increase relevance and engagement.

Inbound & Outbound Engagement:

• Respond promptly to inbound inquiries and nurture them through the sales funnel
• Proactively reach out via email, phone, and social platforms to initiate conversations

Discovery & Qualification Calls:

• Conduct structured discovery calls to uncover business challenges, pain points, and fit
• Qualify leads using frameworks like BANT or MEDDIC and align needs with service capabilities

CRM & Pipeline Management:

• Maintain accurate records of activities, interactions, and lead status in CRM systems.
• Track progress and ensure timely follow-ups to drive conversions.

Cross-functional Collaboration:

• Work closely with marketing, sales, and service teams to align outreach strategies.
• Provide feedback on market trends, lead quality, and messaging performance.

Performance Metrics & Continuous Improvement:

• Meet or exceed KPIs such as meetings booked, qualified leads generated, and response rates.
• Analyze performance data and continuously refine outreach tactics.

Requirements

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales/Prospecting (B2B/SaaS preferred)
• Excellent communication and interpersonal skills – both written and verbal
• Familiarity with sales engagement tools (Apollo, Outreach or sales-loft)
• Comfortable making outbound calls, sending cold emails, and engaging with LinkedIn
• Strong understanding of CRM tools (e.g., Salesforce, HubSpot).
• Experience with cross-border payments, subscriptions or invoicing tools.
• Goal-oriented with a track record of meeting or exceeding targets
• Self-motivated, organized, and able to thrive in a fast-paced environment
• Experience selling to online educators, career advisors or relocation consultants
• Knowledge of Lead generation using hashtags to discover ideal customer profile.

Benefits

• A collaborative and dynamic work environment.
• Making an impact on helping global businesses scale effortlessly
• Clear path to Account Executive (AE) roles or Vertical specialization
• Competitive salary and benefits package.

Application Closing Date
1st May, 2025.