Technical Operations Officer at Emeraldzone Business Support Services (EmeraldBSS)

Emeraldzone Business Support Services (EmeraldBSS), provides Business Advisory, Human Capital Interventions, Marketing Communication, Sales Capability Development and other broad Capacity Building Solutions among others, specific to each client’s peculiar needs, to stand them out in their industry. We focus on Organization, People, Process and Technology to advance our outputs.

We are recruiting to fill the position below:

Job Title: Technical Operations Officer

Location: Lagos
Employment Type: Full-time

Job Description

• We're seeking a highly skilled Field Technician to assist our operations team by performing field service and equipment installation tasks. 
• Responsibilities of the Field Technician include troubleshooting hardware and software issues, installing and maintaining equipment, and providing on-site technical support. 
• The ideal candidate has a technical background, hands-on installation experience, and excellent customer service skills.
• Field Technician will be responsible for ensuring systems are installed correctly and functioning at an optimal level.

Responsibilities

• Installation and maintenance of field equipment
• Troubleshooting and resolving hardware, software, and connectivity problems
• Performing on-site repairs and preventive maintenance
• Providing technical assistance and training to customers
• Creating service reports and documentation
• Ensuring all installations and repairs meet quality standards
• Complying with safety and health regulations

Qualifications

• Candidates should possess an HND / BSc qualification with 2 - 3 years of work experience.
• Proven work experience as a Field Technician or similar role
• Technical degree or certification in Electronics or a relevant field
• Hands-on experience with diagnostic, testing and repair equipment
• Understanding of electrical and telecoms systems
• Ability to read blueprints, schematics, and manuals
• Good physical condition and agility, ability to lift heavy equipment and work in confined spaces
• Strong problem-solving skills and attention to detail
• Excellent communication skills and customer-oriented approach.

Application Closing Date
23rd May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@emeraldzone.com.ng using the Job Title as the subject of the mail.