Retail Sales Supervisor (Lotto) at LibertyAssured Limited

LibertyPay is a digital and payment solution institution that is led by Individuals with a passion to bridge the divide in every economic sphere. We seek to bring Financial Liberty and Freedom by filling the payments void within the business sectors in areas with Limited internet or reliable electricity ranging from Nano-Micro businesses to SMEs and personal finances.

We are recruiting to fill the position below:

Job Title: Retail Sales Supervisor (Lotto)

Location: Lagos
Employment Type: Full-time

Duties & Responsibilties

• Recruit, train, and manage sales agents to optimize performance.
• Ensure each agent achieves a minimum daily sales target of N20,000, with a goal of N30,000 per agent.
• Supervise lottery sales operations, ensuring excellent customer engagement.
• Implement and enforce company policies, ensuring full regulatory compliance.
• Monitor agent performance and ensure 100% adherence to remittance structures.
• Retrieve terminals from non-performing agents after three consecutive days of low sales.
• Conduct physical location inspections (minimum of 5 per week) to maintain brand consistency and compliance.
• Ensure all agents submit daily sales reports and remittances on time.
• Organize monthly customer engagement initiatives to improve customer retention.
• Implement local marketing activations to attract at least 100 new players per week.

Qualifications / Requirements

• Minimum of a First Degree in any discipline from a reputable institution.
• 3 - 5 years of sales experience, preferably in retail, gaming, or financial services.
• Proven ability to lead and manage sales teams effectively.
• Strong understanding of sales strategies, agent activation, and customer engagement.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work in a fast-paced and results-driven environment.
• Strong analytical, communication, and leadership skills.

Job Knowledge:

• Relevant knowledge of the company’s market and competitors.
• Knowledge of principles and methods for selling products, this includes marketing strategy and tactics, sales techniques, and sales control systems.
• Knowledge of principles and processes for providing customer services, this includes customer needs assessment and evaluation of customer satisfaction.
• Experienced building rapport and understanding business requirements of senior decision makers.
• Experience and good knowledge of the financial market.
• Demonstrated ability to lead and manage a diverse sales team.
• Demonstrated ability to achieve sales target.

Application Closing Date
15th June, 2025.