Front Desk Officer at La Campagne Tropicana Beach Resort

La Campagne Tropicana Beach Resort is focused on presenting African hospitality and culture in a cosmopolitan manner. The resort boasts of a clean beach, lagoon and mangrove forest that provide visitors with the opportunity to observe, at close quarters, a wide variety of tropical Flora and fauna that include snake trees, mangroves, various species of epiphytes, monkeys, squirrels, bats, and various species of birds such as kingfishers, sea hawks, egrets and ducks.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out process.
• Manage reservations, answer inquiries, and handle guest requests efficiently.
• Provide information about resort facilities, local attractions, and special offers.
• Handle payments, invoices, and maintain accurate records.
• Address and resolve guest concerns promptly to maintain high service standards.
• Uphold the resort’s policies and maintain a well-organized front desk area.

Requirements

• Candidates should possess an HND / OND / B.Sc Degree
• Previous experience in a front desk, reception, or customer service role (preferably in the hospitality industry). Fresh graduates can apply.
• Excellent communication and interpersonal skills.
• Proficiency in computer systems and reservation software
• Strong multitasking and problem-solving abilities.
• A friendly, professional demeanor with a passion for customer service.
• Ability to work flexible hours, including weekends and holidays.

Application Closing Date
30th June, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Careers@lacampagnetropicana.com using “Front Desk Officer Application" as the subject of the mail.

Note

• Join us and be part of an extraordinary resort experience!
• If you are passionate about hospitality and enjoy making guests feel welcome, we would love to hear from you!