Supermarket Supervisor at Wendernek Consulting Limited

Wendernek Consulting Limited - The leading human resource outsourcing management solutions provider in Nigeria. Our purpose is to provide applied and bespoke solutions to our clients.

We are recruiting to fill the position below:

Job Title: Supermarket Supervisor

Location: Lagos 

Job Summary

• We are seeking to hire a committed and efficient Supermarket Supervisor to provide strong leadership and hands-on supervision to cashiers and sales attendants.
• The ideal candidate should be passionate about enforcing high standards of staff behavior, ensuring teamwork, and creating a positive, customer-friendly atmosphere while supporting smooth store operations.
• The Supervisor will oversee the daily operations of the supermarket, ensuring excellent customer service, optimal inventory levels, and a clean, organized store environment.

Key Responsibilities

• Supervise and coordinate the activities of cashiers, sales attendants, and other front-line staff to ensure discipline, professionalism, and excellent customer service at all times.
• Set clear expectations for staff behavior, punctuality, grooming, and work ethics, and ensure compliance with company policies.
• Ensure shelves are properly stocked, displays are neat, and the sales floor is clean and organized.
• Oversee cash handling processes, monitor point-of-sale activities, and ensure accuracy in transactions.
• Monitor inventory levels, assist in restocking, and support periodic stock counts.
• Address customer complaints promptly and professionally, ensuring customer satisfaction.
• Ensure compliance with health and safety regulations.
• Train new staff and provide on-the-job guidance for team members.
• Handle emergency situations or incidents efficiently and report accordingly.
• Prepare and submit shift reports to management.

Qualifications & Experience

• Minimum of HND, or a Bachelor’s degree in any field.
• Experience in a supervisory role within a supermarket or retail setting is preferre.
• Strong leadership skills with the ability to correct, discipline, and motivate team members.
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency with MS Office suite (Word, Excel, Outlook, PowerPoint).
• Organization, communication and relationship management skills.
• Professional, client-service-oriented, and positive representative of the organization.
• Proximity will be considered.
• Candidates who reside at Jakande, Agungi, Ilasan and environs will be preferred.

Salary
N150,000 Monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@wendernek.com using the job title as the subject of the email.