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Community Manager at Co-creation Hub (CcHUB)

Posted on Tue 01st Jul, 2025 - hotnigerianjobs.com --- (0 comments)


CcHUB is Nigeria’s first open living lab and pre-incubation space being designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria.

We are recruiting to fill the position below:

Job Title: Community Manager

Location: Lagos
Job type: Full-time

Job Description

  • The Community Manager will support the implementation of the program's community management plan in five (5) states by fostering active engagement among program participants and stakeholders.
  • The role involves working closely with Learning Community Coordinators to create an inclusive, supportive, and collaborative environment that enables marginalized youth and young women to thrive in the program.
  • The Community Manager will also help facilitate knowledge-sharing, ensure smooth communication, and strengthen participant connections to resources and opportunities within the program.

Key Responsibilities
Community Building and Engagement

  • Lead the implementation of the program’s community management plan to foster a vibrant, inclusive, and supportive participant community.
  • Foster a sense of belonging among participants through continuous engagement, communication, and community-building initiatives.
  • Create and manage both online and offline spaces such as learning hubs, forums, and messaging groups to facilitate interaction and collaboration.
  • Support the organization of community-driven events, webinars, workshops, and forums that encourage peer learning and networking.

Participant Support and Coordination

  • Act as a primary point of contact for participants, providing guidance, addressing concerns, and connecting them with appropriate support resources.
  • Collaborate closely with Learning Community Coordinators to ensure timely access to learning tools, services, and support.
  • Provide logistical and administrative assistance to facilitate smooth delivery of learning and engagement activities.
  • Support the resolution of participant issues and promote a consistently positive program experience.

Communication and Content Development

  • Support the development and dissemination of community content such as newsletters, blog posts, and social media updates to keep participants informed and engaged.
  • Facilitate the exchange of knowledge, skills, and experiences within the community to strengthen collective learning.
  • Advocate for participant voices in program design and decision-making processes, ensuring inclusivity and relevance.

Monitoring and Reporting

  • Monitor participant engagement and activity levels to identify trends, gaps, and opportunities for enhancing community experience.
  • Collect and analyze feedback to inform continuous improvement of community strategies.
  • Identify and document participant success stories and positive outcomes for program communications and stakeholder reporting.
  • Prepare regular reports on community engagement, outcomes, and participant needs for internal use and external stakeholders.

Inclusion and Accessibility

  • Work with program teams to design and implement initiatives that reduce participation barriers and promote equitable access for all, especially marginalized youth and women.
  • Ensure community-building efforts are sensitive to the diverse needs and contexts of participants across locations and backgrounds.

Key Performance Indicators (Year 1)

  • Community Building and Engagement
  • Participant Support and Coordination
  • Monitoring and Reporting
  • Inclusion and Accessibility

Qualifications

  • Education:
    • Bachelor’s Degree in Social Sciences, Communications, Community Development, or a related field.
  • Experience:
    • 5 – 8 years of progressive experience in community engagement, youth mobilization, or grassroots program implementation.
    • Proven experience working with marginalized populations, especially youth and women, is a strong advantage.
    • Familiarity with managing both online and offline communities, including social media platforms and community forums.
    • 5–8 years of progressive experience in community engagement, youth mobilization, or grassroots program implementation.
    • Demonstrated experience managing community outreach teams, engagement officers, or volunteers.
  • Skills and Competencies:

    • Advanced interpersonal and communication skills to build relationships and foster engagement among diverse stakeholders.
    • Organizational and multitasking abilities to manage multiple community activities simultaneously.
    • Knowledge of digital tools and platforms for community engagement and content sharing.
    • Problem-solving skills to address participant challenges and promote positive outcomes.
    • Analytical skills to collect and evaluate feedback and engagement metrics for continuous improvement.
    • Strong leadership skills with the ability to coach and develop junior team members and lead inclusive teams.
    • Skilled in conflict resolution, field team motivation, and addressing barriers to participation or uptake.
    • Demonstrated ability to design and adapt engagement approaches aligned with program targets and learning.
    • Proficiency in using community feedback and data to improve service delivery and participation outcomes.
    • Strong collaboration and communication skills for interfacing with internal teams, local stakeholders, and implementing partners.
    • Actively identifies opportunities to expand program reach, build community trust, and strengthen grassroots visibility.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This is an onsite role in based in our Lagos office 


  

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