Cash Based Transfer Officer at Cooperazione Internazionale (COOPI)

Cooperazione Internazionale (COOPI) is an Italian humanitarian non-governmental organization founded in Milan in 1965. COOPI aims to help the world’s poorest to improve their access to healthcare, food, and financial security, and to overcome their special vulnerability to wars, civil conflicts and natural disasters. For 60 years of long-term support and constant presence in the field, COOPI has been engaged in breaking the cycle of poverty and responding to specific emergencies in numerous sectors, including Food Security, Humanitarian Aid, Health, Socio-Economical Services, Water and Sanitation, Disaster Risk Reduction, Human Rights, Education and Training, Migrations and Sustainable Energy.

We are recruiting to fill the position below:

Job Title: Cash Based Transfer Officer 

Location: Geidam LGA, Yobe 
Employment Type: Full-time
Project /Program: WFP
Department: Program
Supervisor: GFD/CBT Team Lead
Duration: September to December

Overall Responsibilities

• The Cash Base Transfer Officer will be responsible for efficiently implementing cash-based transfer assistance.
• He will also perform specialized and standardized cash and voucher interventions program-related processes and activities to support the effective delivery of assistance packages.

Main Duties / Responsibilities
Under the direct supervision of the GFD/CBT Team Lead, and in collaboration with the Deputy Project Manager, Project manager, and other collaborators of the projects and of the Base, he will:

• Facilitate community mobilization, meetings, and trainings before the redemption and cash out activities;
• Work with Food Management Committees to ensure COOPI and WFP receive feedback from the beneficiaries on the project, including information on complaints related to food quality and conduct of the vendors/agents.
• Sensitize the beneficiaries so that they are aware of project objectives, project modalities, entitlements, right to complain, complaint modalities and redemption/cash out days.
• Represent COOPI in the field with community leaders, local authorities, other humanitarian actors. Conduct regular meetings with such entities, prepare minutes for sharing with the GFD/CBT Team Lead /Deputy Project Manager.
• Work closely with community structures to follow up on implementation of cash transfers, by maintaining and/or expanding COOPI’s community outreach to ensure beneficiaries have one communication channel with the CBT team.
• Supervise and coordinate the work of the Field Monitors by ensuring their presence in the field, keeping track of their attendance, submitting accurate information for their payment at field level and providing instructions to them on the planned activities.
• Build the capacity of the CBT Field Monitors to ensure project quality, providing regular training/coaching.
• Ensure training /re-orientation of the vendors on e-voucher system(how it works,synchronization,handling includingthe safekeeping of e-voucher devices)
• Lead the market assessment to ascertain the market price and most profitable skills in the intervention locations.
• Coordinate post-distribution monitoring with the MEAL team.
• Coordinate and supervise the monitoring of monthly redemption and cash out activities: conduct market price monitoring, conduct vendors’ price monitoring, shop monitoring, ensure that beneficiaries receive their full entitlement and they are treated with dignity and not taken advantage of.
• Conduct monthly meetings with the vendors/agents to ensure that their activities are fully in compliance with WFP regulations, represent beneficiaries’ interests in such meetings.
• Daily reporting of beneficiaries served at the vendors shops during redemption to track progress and follow up on those pending.
• Timely reporting of any irregularities to the GFD/CBT Team Lead and the Deputy Project Manager.
• Conduct post distribution meetings with beneficiaries to collect feedback, follow up on their food security status.
• Prepare and submit weekly activity reports to the GFD/CBT Team Lead/Deputy Project Manager.
• Prepare and submit a monthly report on redemption/cash out activities to the GFD/CBT Team Lead/Deputy project Manager for their further compilation and sharing with the donor.
• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.

Undertake Cash and Voucher interventions at LGA level under the direction of the Food Security Coordinator

• Facilitate community mobilization, meetings and trainings during community led Cash activities;
• Work with traditional committees to ensure the identification and selection of the most vulnerable IDPs and host communities and provide information to ensure accountability, fairness and transparency during implementation of activities.
• Work closely with community structures to follow up on implementation of conditional and unconditional cash transfers planned activities
• Support in the implementation of capacity building training for the target beneficiaries at the LGA level.
• Implement detailed work plan for FSL team at LGA level activities.

Collect information and data on food security at LGA level through surveys, assessments and regular post distribution monitoring of beneficiary households:

• Collect information to ensure that the surveillance of the cash transfer situation in the area of implementation of the program is achieving the expected result.
• Support the M&E team in analysis of beneficiary data collection through the various tools that the department uses.
• Participate in the registration and distribution of beneficiary ID cards and / vouchers.
• Support the preparation of documentation required for the implementation of field activities.

Mobilization and awareness raising about the organization, program objectives and activities to local authorities and the population, and act as a link between the organization and the beneficiaries (at LGA level):

• Implement sensitisation activities for targeted communities about Cash Transfer and strengthening livelihood restoration activities with support from SEMA, Extension workers, Community Volunteers, traditional leaders and other key stakeholders in feasible livelihood restoration activities at LGA level.
• Support in the verification of the beneficiaries to ensure the identification and selection of the most vulnerable population is verified before Cash transfer is made.
• Support the Supervisor in ensuring that targeting of beneficiaries to receive cash transfers is carried out in a transparent way and with active participation of women and minority members of communities.
• Facilitate good working relationship between government workers and target beneficiaries.
• Support the Supervisor to ensure that beneficiaries’ access to the provider guarantees protection and gender sensitivity in the field key activities

Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks:

• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the GFD/CBT Team Lead /Deputy Project Manager

Capacity Development:

• Supervise, hire, and orient team members, as necessary.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote Accountability, communicate expectations, and provide constructive feedback via regular performance reviews.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.
• Identify any gaps or capacity needs within the team and ensure training and capacity building are incorporated into program planning.

Code of conduct and associated policies:

• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW), and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.
• Promote the zero-tolerance policy regarding corruption and ensure adherence to COOPI Code of Conduct and Anti-Fraud policy.
• This ToR shall be inclusive of any other task specifically assigned by the direct supervisor for what concerns the implementation of the program activities.

Application Closing Date
26th September, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Application is for COOPI internal staff only.