Store Support Officer at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Store Support Officer

Requisition ID: 1986
Location: Ikenegbu, Imo
Employment Type: Full-time
Department: Operations Department
Direct Report: Not Applicable
Reports to (Title): Restaurant Manager (Dotted Line to Stock Accountant)

Job Purpose

• To ensure co-ordination and execution of store administrative tasks including but not limited to accounting i.e. P n l report, daily stock management report, GP report, reports from FP and A, Inventory, support office and other clerical roles in restaurant operation.

Core Responsibilities and Key Result Areas
Key Duties and Responsibilities:
 Store Financial:

• Managing store documentations and transmitting same to Head Office.
• Posting of invoices and all other inter- stores transfers to the system (ERP)
• Confirm that Banking and DSA (Daily Sales Analysis) is carried out by Store Manager
• Managing weekly petty cash and float.
• Assist in the computation of monthly GP report.
• Collaborate with Finance Department and initiate timely preparation of Management report (such as P n L report).
• Supervise stock movement from receipts to its utilization and ensure accuracy and completeness.
• Participate in the monthly stock take exercise.
• Follow up with external vendors and government agencies on matters affecting the stores.

Operations Reporting:

• Ensure daily Stock receiving, Stock control and update of all stock record
• Daily Stock Variance Report and weekly stock report – documentation and update
• Weekly ordering and stock requisition
• Update all entry on the Company ERP system. Ensure correctness and accuracy of data entry into the system

General Store Administration:

• Collating Recruitment documentation, leave request etc and send to HR for verification
• Maintaining Store Notice Board I.e. important contact details such as store hospital, staff meal roaster, Police contact, Deloitte Tip-Off are on the board
• Waste collection bills submitted in the stores
• Hand over of the cheques to vendors as cheques are sometimes left in the store undelivered to Vendors
• Routinely check the register of the Security guards and their appearances
• Follow ups with Restaurant Manager/Store Manager on all regulatory and non-compliance issues  (internal and external) to ensure resolutions based on action plan
• Any other related Admin and/or clerical duties that may be assigned from time to time

Key Performance Indicators

• Achieve daily stock movement, P n L report as planned
• Turnaround time to posting Transactions on SAP
• Weekly ordering and stock forecasting
• Achieve timeline for administrative functions
• Timeliness and Accuracy of periodic report

Requirements
Educational Requirements:

• A minimum of a Bachelor’s degree in Accounting, Finance or its equivalent.
• Experience in Food and beverage service is an added advantage

Professional Requirements:

• Membership of the Hospitality Professional Certification – HORECAB, or any other relevant hospitality certification will be an added advantage

Experience Requirements:

• Minimum of 2 years’ experience in similar role

Knowledge Requirements:

• Strong knowledge of Inventory Management in Food and beverage service company
• Knowledge of business and management principles involved in s resource allocation.
• Strong proficiency in MS i.e. use of Excel, Power Point and Word etc
• Timeliness in updating stock records and other documentation in store
• Timeliness in accuracy of invoice entry, GP and P n L Report
• Responsiveness of internal and external clients request.

Decision Expectations

• Ensure best customer services – effectively coordinating the activities between the back and front house in delivering superior quality or customer service
• Manage inventory, ERP and documentations such as invoices in stores
• Manage operational periodic reporting such as GP, daily stock movement, P n L reports etc.
• Manage budget and keep cost under control

Working Conditions:

• You are to work as full – time employee. Official hours of work will be determined by the dynamics of the business.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online