Sales / Customer Service Representative at Fast-growing Retail Business - Globalclique HR

Globalclique HR - Our client, a reputable and fast-growing retail business in the book and stationery industry. Our bookshop is committed to promoting a strong reading culture by providing a wide variety of books, educational resources, and lifestyle products in a welcoming environment.

They are recruiting to fill the position below:

Job Title: Sales / Customer Service Representative

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an enthusiastic Sales / Customer Service Representative to join our bookshop team. The ideal candidate will provide excellent customer service, assist customers with book selections, handle sales transactions, and support the overall day-to-day operations of the store.

Key Responsibilities

• Welcome and attend to customers, providing guidance on book selections.
• Handle sales transactions, POS operations, and cash reconciliation.
• Ensure shelves are well stocked, organized, and visually appealing.
• Maintain accurate inventory records and assist in stock management.
• Handle customer inquiries, complaints, and after-sales support.
• Support promotional activities, book launches, and reading events.
• Maintain a clean, safe, and engaging shop environment.

Requirements

• OND / HND / B.Sc. in Business Admin, Marketing, English, or related field.
• 1 – 3 years proven experience in retail sales or customer service (experience in a bookstore, lifestyle shop, or supermarket is an advantage).
• Strong communication and interpersonal skills.
• Basic computer knowledge (MS Office, POS, or inventory software).
• Passion for books, reading, and customer engagement.
• Reliable, detail-oriented, and able to work under minimal supervision.

Benefits

• Competitive salary (N130,000 - N150,000 / month).
• Growth opportunities within the retail/education sector.
• Training and professional development.
• Friendly and collaborative work environment.

Application Closing Date
30th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@globalclique.net using "Application for Sales / Customer Service Representative" as the subject of the mail.

Note: Only applications with the correct subject line will be considered.