Protection Monitoring / CBP Officer at Danish Refugee Council (DRC)

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

Job Title: Protection Monitoring / CBP Officer 

Location: Banki, Borno
Supervised by: Protection Monitoring / CBP Team Leader
Reporting to: Protection Monitoring / CBP Team Leader
Employment Period: 4 months with possibility of extension
Type of Contract (Expat/National/Trainee): National

Background

• Danish Refugee Council (DRC) has had an operational presence in Nigeria since 2015. DRC Nigeria is the largest DRC country mission in the West Africa region and one of the largest DRC country missions globally.
• Currently, DRC delivers life-saving assistance and protection to vulnerable, conflict-affected populations including internally displaced persons, returnees, and host communities in the areas of armed violence reduction, humanitarian mine action, livelihoods, nutrition and food security, protection, shelter and non-food items (NFI) and water, sanitation and hygiene (WASH) in 30+ Local Government Areas (LGAs) across Borno, Adamawa and Yobe states in northeast Nigeria.

Overall Purpose of the Role

• Within the scope of DRC’s Protection projects, the Protection Monitoring Officer will be responsible for the supervision of the Protection Monitoring activities and team within his/her area of responsibility.
• The Protection Monitoring Officer is expected to be on the LGA he/she is assigned and report according to the work plan established by the Protection Monitoring Team Leader.
• Responsibilities include the management and direct supervision of Partners Protection Monitoring assistants and outreach volunteers operating in his/her axis of responsibility, the supervision of the protection monitoring activities (households surveys, FGD, Key informants interviews, community based approach, community plan, training of community groups, awareness sessions etc.), the representation at local coordination meetings, as well as the liaison with key local stakeholders (partners, authorities etc.).
• The Protection Monitoring officer is also responsible for drafting alert reports, Protection Monitoring monthly reports, and activity reports (weekly, monthly, ad hoc) for his/her LGA based on key findings and achievements, and ensuring no discrepancies in their area of operations/double counting.
• He/she needs to use the tools for supervision and coaching.

Job Responsibilities
Programmme quality and implementation:
Under the supervision of the Team lead, the holder of this position shall perform the following duties:

• Under the supervision of the Protection Monitoring Team Leader, ensure timely and qualitative implementation of the Protection activities at the field level, in line with DRC and international standards, and donor agreements.  
• Supervise, mentor, and develop teams of Partners protection assistants in field locations, as well as teams of Protection outreach volunteers to ensure they are always supervised by DRC staff and that they flag any alerts and concerns in the community (including workplan, capacity building, and technical support) 
• Take the lead in conducting training of community members, partner staff, and other local authorities on protection topics. 
• Support activities in the area of risk management related to Sexual Exploitation and Abuse, fraud, case-processing, data protection, and human rights due diligence at the country level. 
• Draft Protection Monitoring, activity reports, and evidence-based advocacy notes on a weekly, monthly, and ad hoc basis. 
• Represent the protection department in various partner coordination meetings, including LGA Protection working groups and government line ministries as relevant.  
• Provide training/capacity building to duty bearers, international and local NGOs, and IDP communities on protection-related issues (guiding principles of IDP protection; child protection; SGBV, etc.). 
• Collect and maintain project data, ensuring the highest standards of data protection and confidentiality. 
• Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting, and protection analytical framework.
• Ensure the use of all tools provided by Protection Monitoring TL and the Protection coordinator for questionnaires/checklists/supervisions/coaching, etc.
• Support with occasional document translation and provide interpretation support to the Protection Manager/Coordinator during meetings, trainings, and other project activities.  
• Establish good working relationships and a high level of communication with the Protection Manager and the Protection coordinator  
• In collaboration with the PIM specialist, report, manage, and analyze protection monitoring and protection activity data and key achievements 
• Develop together with the team clear work plans on a weekly and monthly basis. 
• Merge protection activity plans with fleet movement plans and ensure relevant security clearance by liaising with safety.  
• Prepare and compile weekly, monthly donor reports on project activities in a timely manner and share these with the relevant managers, including the Protection Coordinator/Manager. 
• Ensure all data protection and other protection policies are followed, including IPA review and case conferencing using appropriate tools and platforms  
• Ensure Management of individual cases and appropriate documentation and filing, including inputted into Kobo and case trackers  
• Ensuring thorough review of IPA analysis 
• Follow up on all referrals and track effective referrals. Liaise with relevant partners to procure services for cases by initiating communication with the concerned agencies for further assistance to the affected communities. 
• Ensure proper protection monitoring activities informed by protection trends. Coordinate the entire protection monitoring exercise, analyze and compile a report, and liaise with the protection manager for technical support with graphs, visuals, and analysis of different dashboards regularly at the LGA level.

Supply Chain / Finance:

• Support the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up.
• Plan and coordinate proactively logistics and movements of staff from and to different operational areas
• Initiate procurements and ensure their execution as requested by the Protection Manager
• Support with the distributions, plans, and coordination with logistics in a timely manner
• Support the Protection Monitoring Team leader and Manager on the administrative tasks related to requests to logistics/procurement
• Ensure compliance with guidelines on HR, admin, finance, and logistics
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs, but will remain in line with the overall purpose of the role.

Experience and technical competencies:
Education:

• Bachelor's Degree in Law, Psychology, Social work, Social Sciences, Counselling, Education, Human Rights, Development Studies, or relevant equivalent disciplines.

Essential:

• Minimum of 2-3 years of relevant work experience in a humanitarian organisation and at least 2 years’ experience with the protection sector in Nigeria.
• Strong understanding of protection issues, including general protection, child protection, and gender-based violence.
• Excellent analytical and reporting skills.
• Excellent interpersonal, oral, and written communication skills
• Knowledge of global protection guidelines
• Ability to work both independently and as part of a team.
• Strong sense of personal integrity and understanding of confidentiality and ethics
• Proficiency in Microsoft Office Suite, Internet Explorer, Outlook/Exchange, Windows operating systems, etc.
• Ability to maintain confidentiality and prioritize the safety and dignity of beneficiaries at all times.
• Capacity to work under pressure and willingness to work and live in a complex context.
• Commitment to learning and implementing organizational policies and procedures

Languages:

• Fluency in written and spoken English. Fluency in local spoken languages.

Key stakeholders:
Internal:

• Protection Manager
• Protection Monitoring/CBP Team Leader
• Protection/PIM Specialist
• Protection Monitoring Assistants
• Other programme/Support Staff.

External:

• Project participants, CBPS, local authorities, partner organizations, etc.

Core Competencies of DRC:

• Striving for excellence
• Collaboration
• Taking the lead
• Communication
• Demonstrating Integrity

Conditions:

• Availability: ASAP
• Salary and conditions: In accordance with the Danish Refugee Council’s Terms of Employment.
• The income will be subject to statutory deductions as per applicable Nigerian laws. The employee is responsible for the tax returns.

Application Closing Date
3rd December, 2025 at midnight (GMT).