Field Service Engineer at Swiz-tech Nigeria Limited

Swiz-tech Nigeria Limited was established, incorporated and registered (RC387248) in 2000 as a technical services company and as a limited liability company in Nigeria.

Our company is committed to innovative ideas in office automation and networking to meet the challenges of a modern day telecommunications and ICT office.

We are recruiting to fill the vacant position below:

Job Title: Field Service Engineer

Location: Nationwide

Job Descriptions

• Maintain in-depth, current knowledge of equipment.
• Keep records of upgrades, repairs, and maintenance performed.
• Maintain, troubleshoot, and repair RBS and microwave equipment at site
• Perform assignments as directed by work order being dispatched by dispatch center
• Provides timely, accurate and unambiguous updates on the work order update
• Provide the support required to close network incidents promptly, within the SLA
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Carry out planned preventive maintenance on active equipment (RBS & Transmission nodes) at sites ensuring all specified activities are carried out in accordance with the schedule
• Resolve service affecting alarms at sites promptly
• Response to phone calls from office and other colleagues as well as customer
• Prompt closure of WFM work orders within SLA period
• Ensure that workers are following all safety guidelines, reports violations to management
• Identify potential threat/snags at sites and assist in creating and implementing solutions as well as escalation to field manager for support if this is required
• Regular engagement with 3rd party vendor and follow up until 3PP dependent issues are resolved
• Effective fault diagnosis and reporting of incidents for future enhancements
• Provide daily accurate, unambiguous and timely RCA report on site outages and TCH Gap impacting incidents at sites within his cluster

Application Closing Date
1st April, 2016.

How to Apply
Interested and qualified candidates should forward their detailed written Application with CV's to: [email protected] or [email protected]