Head of Operations at Kloverharris Limited

KloverHarris Limited is a leading business consulting and human resources company that specializes in providing comprehensive solutions in Learning and Development, HR Outsourcing, Business Consulting, and Information Technology. With a steadfast commitment to excellence and a customer-centric approach, we empower organizations to optimize their human resources, drive growth, and achieve sustainable success.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and strategic Head of Operations to oversee the end-to-end operations of our luxury retail business.
• This executive role is responsible for managing logistics, inventory flow, compliance, and the overall performance of our boutiques.
• The Head of Operations will lead and mentor the inventory and warehouse teams, ensuring seamless processes and operational excellence across all locations.

Key Responsibilities

• Oversee all operational functions including logistics, inventory management, and boutique performance
• Ensure smooth flow of stock from warehouses to boutiques and proper inventory tracking
• Lead and manage the inventory and warehouse teams, providing guidance, mentorship, and performance oversight
• Implement and enforce compliance with company policies, standard operating procedures, and regulatory requirements
• Monitor boutique KPIs and operational metrics to optimize efficiency and profitability
• Identify operational challenges and develop strategies for continuous improvement
• Collaborate with sales, finance, and marketing teams to align operations with business objectives
• Prepare operational reports and present findings to executive management

Requirements

• Minimum of 12–15 years’ experience in operations management, preferably in retail or luxury goods
• Proven track record managing multi-location operations and inventory teams
• Strong understanding of logistics, inventory control, and retail compliance
• Excellent leadership, organizational, and problem-solving skills
• Ability to analyze data and make strategic operational decisions
• High level of professionalism, integrity, and attention to detail.

What We Offer

• Executive-level position in a prestigious luxury retail organization
• Opportunity to lead and shape operational excellence across multiple locations
• Competitive compensation and performance-based incentives
• Growth and professional development opportunities

Application Closing Date
31st March, 2026.