Outlet Manager (Female) at Jobroof Africa

Jobroof Africa is a specialized recruitment and HR services firm dedicated to sourcing top-tier talent and delivering tailored human resource solutions to organizations.

We are recruiting to fill the position below:

Job Title: Outlet Manager (Female)

Location: Lekki, Lagos 
Employment Type: Full-time

About the Role

• Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
• Grow sales through the implementation of marketing and merchandising systems.
• Responsiblefor the store’s or outlet’s revenue quota.

Duties & Responsibilities

• Promote and increase sales through the outlets
• Improve customer loyalty and satisfaction
• Intervene and provide solutions for the dissatisfied customer
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to Head of department.
• Drive periodic promotion program (sales, discounts, special offers and schemes) at outlet level
• Manage stock levels and make key decisions about stock control
• Manage costs and overheads, and all factors affecting the profitable performance of the shop.
• Manage security, and emergency systems staff and customer awareness, according to company policy and relevant laws
• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
• Deposit sales cash and cheques in the bank
• Prepare stock-level reports
• Analyse sales figures and forecast future sales volumes to maximise profits
• Analyse and interprete trends to facilitate planning
• Respond to customer complaints and comments
• Ensure that delivered products conform with order specifications
• Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval
• Coordinate and supervise the activities of staff in the arrangement of new stock.
• Liaise with Inventory management team as concerning stock-out goods and supply as required.

Qualifications

• Bachelor’s Degree in related disciplines
• Must have at least 4 years work experience
• Experience in retail store operation is compulsory.

Salary
N190,000 - N215,000 monthly (+bonuses and commissions).

Application Closing Date
31st March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online