IT Technical Support Staff at Fastspeed Business Solutions

Fastspeed Business Solutions Limited is a leader in providing solutions that accelerate business transformation and automation, aiming for swift actualization of business goals and ROI. We leverage our portfolio of technologies, including artificial intelligence and Software Defined WAN, to deliver world-class ICT solutions.

We believe in the power of technology to reduce complexities and make work easier. Our team combines practical experience with cutting-edge solutions to help businesses thrive in the digital landscape.

We are recruiting to fill the position below:

Job Title: IT Technical Support Staff

Location: Lagos 
Employment Type: Full-time

Job Summary

• We are looking for a skilled and reliable IT Technical Support Staff to join our team (Fastspeed Business Solutions).
• The ideal candidate will be responsible for providing technical assistance, maintaining computer systems, troubleshooting hardware and software issues, and ensuring smooth IT operations within the organization.

Key Responsibilities

• Provide technical support for computer systems, printers, networks, and software applications.
• Install, configure, and maintain computer hardware and operating systems.
• Troubleshoot and resolve hardware, software, and network problems.
• Monitor and maintain IT equipment and systems performance.
• Assist staff with technical issues and provide guidance on system usage.
• Maintain records of IT assets and technical support activities.
• Ensure systems security by installing updates, antivirus software, and security patches.
• Support internet connectivity, LAN/WAN networks, and basic server maintenance.
• Perform routine maintenance and system upgrades when necessary.
• Assist in setting up new computers, user accounts, and email configurations.

Requirements

• HND / BSc Degree in Computer Science, Information Technology, or related field. 
• 1–2 years experience in IT support or technical support role.
• Knowledge of computer hardware, networking, and operating systems.
• Experience with Windows OS, networking, printers, and troubleshooting.
• Basic knowledge of network configuration and internet connectivity.
• Good problem-solving and communication skills.
• Ability to work independently and as part of a team.

Skills:

• Hardware and software troubleshooting
• Network support and configuration
• System installation and maintenance
• Technical documentation
• Customer service and communication.

Salary
Negotiable / Competitive based on experience.

Application Closing Date
Not Specified.