Value Added Services (VAS) Assistant at Mirahub Limited

Mirahub Limited is a service-oriented company based in Lagos, Nigeria, specializing in the establishment and management of mobile device collection and service points. The company supports the repair ecosystem for leading smartphone brands such as TECNO, Infinix, and itel by creating accessible locations where customers can conveniently submit their devices for professional repairs.

With a strategic focus on expansion, Mirahub Limited is actively building new branches, particularly within the Agege axis, to improve service coverage and reduce turnaround time for customers. Their operations emphasize efficiency and quality, supported by structured staff training programs that equip personnel with the skills required for device intake, warranty verification, and excellent customer service. Through its commitment to operational excellence and customer satisfaction, Mirahub Limited plays an important role in strengthening after-sales support within Nigeria’s growing smartphone market.

We are recruiting to fill the position below:

Job Title: Value Added Services (VAS) Assistant

Location: Ikeja, Lagos
Employment Type: Full-time

Role Overview

• Supports Value-Added Services (VAS) operations by managing phone screen warranty processes, assisting customers, and ensuring efficient service delivery, with an ability to handle basic calculations related to billing, claims, and inventory.

Job Summary

• Handle customer inquiries on phone screen warranty services
• Process warranty registrations, activations, and claims
• Verify device eligibility and warranty status
• Coordinate with repair/service teams and partners.
• Maintain accurate customer and service records
• Track and follow up on repair or replacement requests
• Perform basic calculations for billing, claims, or inventory tracking.
• Deliver excellent customer experience.
• Promote and educate customers on VAS offerings.

Requirements

• OND / HND / Bachelor’s degree in any related field
• NYSC corps members (seeking PPA) are encouraged to apply
• 0 – 2 years experience in customer service, telecom, or tech support.
• Strong communication and interpersonal skills
• Basic knowledge of mobile devices and warranties
• Proficiency in Microsoft Office, especially Excel for calculations.

Key Competencies:

• Customer service orientation.
• Attention to detail
• Basic mathematical and analytical ability.
• Problem-solving skills.
• Time management and teamwork.

Application Closing Date
25th March, 2026.