Business Development Officer (Hospitality and wellness) at Staff-Recruit

Staff-Recruit is a leading Human Resource and Management Consulting firm which provides a range of recruitment, selection, outsourcing, training & development solutions.

We are recruiting to fill the position below:

Job Title: Business Development Officer (Hospitality and wellness)

Location: Victoria Island, Lagos
Employment Type: Full-time

Role Summary

• The BD Executive drives the growth of home and mobile spa services by acquiring new clients, generating bookings, and sourcing qualified service providers.
• This role is revenue-focused, target-driven, and ensures the organization can scale operations to meet service demand.

Key Responsibilities
Business Development & Lead Generation:

• Identify and target potential clients across hotels, households, offices, events, and lifestyle segments.
• Build and maintain a strong pipeline of new customers and service opportunities.
• Prepare and deliver persuasive proposals and presentations for spa services.
• Monitor market trends, competitor offerings, and customer preferences to inform strategy.

Service Provider Sourcing & Recruitment:

• Source, identify, and recruit qualified spa therapists and wellness professionals to meet projected service demand.
• Ensure recruited service providers meet spa’s minimum quality and skill
• requirements.
• Hand over recruited service providers to the Provider Success Executive for onboarding, scheduling, and engagement.

Client Acquisition & Revenue Growth:

• Convert leads into bookings for home spa services.
• Upsell value-added services, packages, and wellness programs.
• Achieve and exceed monthly/quarterly/annual revenue targets.
• Support promotional campaigns and activations to attract new clients.

Sales Reporting & Execution:

• Maintain accurate CRM records and track client bookings and revenue performance.
• Provide weekly pipeline updates and monthly performance reports.
• Track conversion rates and deal cycle times to optimize business development efforts.
• Assist in planning and executing campaigns, activations, and events

Client Communication & Engagement:

• Respond promptly to client inquiries and provide necessary support.
• Maintain strong client relationships to encourage repeat bookings and loyalty.
• Ensure consistent follow-up and communication throughout the service experience.

Key Performance Indicators (KPIs)

• Monthly and quarterly revenue achieved vs. target
• Number of bookings secured
• Repeat customer rate
• Number of qualified service providers sourced/recruited
• Pipeline value ≥ 3–5x revenue target
• Number of hotel partners signed

Ideal Candidate Profile

• 2–5 years’ experience in sales, business development, or recruitment.
• Proven ability to generate leads, close deals, and recruit talent for service operations.
• Strong communication, negotiation, and relationship management skills.
• Self-motivated, target-driven, and able to work independently.
• Knowledge of wellness, spa, or lifestyle services is an advantage.

Proposed Salary
N300,000 - N350,000 Monthly Net.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: staffrecruit15@gmail.com using the job title as the subject of the email.