Ticketing Officer at Castel Resources Consultancy Limited

Castel Resources Consultancy Limited unlocks your business's full potential with our comprehensive HR outsourcing services. Our expert team handles everything from recruitment and payroll processing to employee benefits administration and compliance, freeing you from administrative burdens and ensuring legal compliance. With advanced HR technology, strategic planning, and dedicated support for employee development and relations, we streamline your HR functions, allowing you to focus on your core business activities and drive growth. Partner with us to elevate your HR capabilities and achieve seamless, efficient operations.

We are recruiting to fill the position below:

Job Title: Ticketing Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• We are seeking a detail-oriented and customer-focused Ticketing Officer to manage ticket bookings, reservations, and customer inquiries. The ideal candidate will ensure accurate ticket issuance and provide excellent service to clients.

Key Responsibilities

• Handle flight/hotel/bus ticket bookings and reservations
• Issue, reissue, and cancel tickets as required
• Provide customers with accurate travel information and options
• Manage booking systems (e.g., GDS platforms like Amadeus, Sabre, Galileo)
• Resolve ticketing issues, complaints, and changes efficiently
• Ensure compliance with company policies and travel regulations
• Maintain proper records of transactions and bookings
• Liaise with airlines and other service providers when necessary

Requirements

• Minimum of OND/HND/BSc in a relevant field
• Proven experience as a Ticketing Officer or in a similar role
• Familiarity with GDS systems (Amadeus, Sabre, Galileo, etc.)
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to work under pressure and meet deadlines

Key Skills:

• Ticketing & reservation management
• Customer service excellence
• Problem-solving ability
• Time management
• Computer proficiency.

Application Closing Date
31st March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the Job Title as the subject of the mail.