Call Center Attendants at a Diversified Business Group - HRLeverage Africa (5 Openings)

HR Leverage Africa - Our client, a diversified business group operating across travel consultancy, visa processing, and international mobility services, is recruiting suitable candidates to fill the position below:

Job Title: Call Center Attendant

Location: Lekki, Lagos
Employment Type: Full-time

Role Overview

• The organization is committed to delivering seamless customer experiences and professional advisory services
• The Call Center Attendant will serve as the first point of contact for customers, handling inquiries, resolving complaints, and driving conversions through excellent communication and customer service.

Key Responsibilities

• Answer incoming calls and respond to customer inquiries professionally
• Provide accurate information about visa services, travel packages, and related offerings
• Convert inquiries into paying clients through effective communication
• Handle customer complaints and escalate when necessary
• Maintain proper records of calls and customer interactions
• Follow up with leads and existing clients
• Meet daily/weekly call and conversion targets

Requirements

• Minimum of OND/HND/BSc in any discipline
• 0–1 year experience in customer service, sales, or call center roles
• Strong communication and interpersonal skills
• Ability to work under pressure and meet targets
• Basic computer proficiency.

Salary
N150,000 per month + Commission.

Application Closing Date
26th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hr.hrleverageafrica@gmail.com using "Call Center Attendant" as the subject of the email.