Customer Service Representative at The Vault Recruitment

The Vault Recruitment (TVR) is a fast growing recruitment firm specializing in connecting top talent with SME's and Startup organizations. Our team of experienced recruiters understands the unique needs and challenges of the modern job market and uses our extensive network and industry knowledge to find the best candidates for our clients.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos
Vacancy Code – Pgl007
Work Type – Full-Time

Job Summary

• Our client is seeking a customer-focused and energetic Customer Service Representative to manage client interactions, resolve inquiries, and drive sales through excellent service delivery.
• The ideal candidate will be responsible for ensuring customer satisfaction while contributing to revenue growth through commission-based performance.

Key Responsibilities

• Attend to customer inquiries via phone, walk-in, or digital channels
• Provide accurate information about products and services
• Resolve customer complaints in a timely and professional manner
• Build and maintain strong customer relationships
• Upsell and cross-sell products/services to meet targets
• Process orders, requests, and transactions efficiently
• Maintain proper records of customer interactions
• Meet and exceed performance and sales targets

Requirements

• Minimum of SSCE qualification
• Previous experience in customer service or sales is an added advantage
• Strong communication and interpersonal skills
• Good problem-solving ability
• Ability to work in a target-driven environment
• Basic computer knowledge
• Positive attitude and customer-first mindset.

Salary
N80,000 monthly + Unlimited Commission.

Application Closing Date
16th June, 2026.

How to Apply
Interested and qualifid candidates should:
Click here to apply online