Laundry Operations Manager at a Well-established Laundry Services Business - Myrtle Management Consultants

Myrtle Management Consultants - Our client is a well-established laundry services business located in the city centre of Abuja, FCT.

They are recruiting to fill the position below:

Job Title: Laundry Operations Manager

Location: Abuja
Job Type: Full-time

Key Responsibilities

• Oversee day-to-day operations of the laundry business, including front desk, processing, and delivery 
• Develop and implement operational procedures to improve efficiency and service quality 
• Supervise and manage staff, including recruitment, training, scheduling, and performance evaluation 
• Ensure all customer orders are processed accurately and delivered within agreed timelines 
• Maintain high standards of cleanliness, hygiene, and garment care 
• Monitor inventory levels and manage procurement of supplies and equipment 
• Handle escalated customer complaints and ensure customer satisfaction 
• Track sales, expenses, and overall business performance; prepare regular reports 
• Implement strategies to increase revenue, customer retention, and operational efficiency 
• Ensure compliance with health, safety, and company policies.

Requirements

• Minimum of HND / BSc in Business Administration, Management, or a related field 
• 4–6 years relevant work experience, with at least 2 years in a managerial role (laundry, hospitality, or retail preferred) 
• Strong leadership and team management skills 
• Excellent organizational and decision-making abilities 
• Good financial and business acumen 
• Strong communication and interpersonal skills 
• Proficiency in basic computer applications and reporting tools.

Application Closing Date
30th April, 2026.