HRTM Operations & Compliance Officer at New Age Mobile Concepts Limited

New Age Mobile Concepts Limited was incorporated on August 1, 2008. is a brand for mobile phone charger. We offer not just phone chargers, but a brand that is known with innovation, consistency, panache; adopting modern and world-class technology that fits the users' fashion and convenience. For several years, we have been Nigeria’s foremost dealer in Mobile Phone Chargers. is a highly customer-centric company, obsessed with finding innovative ways to improve every customer's experience. This is built upon our easy-to-use products, skilled Customer Service Personnel and Sales Ambassadors.

We are recruiting to fill the position below:

Job Title: HRTM Operations & Compliance Officer

Location: Alaba, Lagos
Reporting Line: HR and Talent Manager

Job Purpose

• To manage HRTM operations, employee relations, policy enforcement, and compliance, ensuring discipline, accuracy, and operational efficiency across the workforce.

Key Responsibilities
HR Operations Administration:

• Maintain accurate employee records and HR database
• Manage attendance, leave, and workforce data
• Prepare HR documentation and reports.

Policy Enforcement & Discipline:

• Enforce attendance, punctuality, and workplace rules
• Issue queries, warnings, and disciplinary notices
• Support investigations and disciplinary processes.

Employee Relations:

• Handle employee complaints and grievances
• Provide first-level conflict resolution
• Escalate complex issues to HRTM Manager.

Compensation & Benefits Administration:

• Support payroll processing (accuracy and timelines)
• Administer employee benefits
• Maintain compensation records.

Compliance & Audit:

• Ensure compliance with labor laws and company policies
• Maintain audit-ready HR documentation
• Support internal and external audits.

Reporting:

• Generate attendance and disciplinary reports
• Track compliance metrics.

Broad KPIs
Operational Efficiency:

• Accuracy of HR records (Target: 100%)
• Payroll accuracy (Target: 100%)
• HR request turnaround time.

Attendance & Discipline:

• Attendance compliance rate (Target: ≥95%)
• Reduction in absenteeism and lateness
• Disciplinary case resolution time.

Compliance:

• Audit compliance score (Target: 100%)
• Number of policy violations (trend reduction).

Employee Relations:

• Grievance resolution turnaround time
• Employee complaint closure rate.

Critical Deliverables:

• Attendance control system fully enforced
• Zero payroll errors
• All employee records updated and accurate.

Salary
N300,000 - N400,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online