Secretary at Prohuman Capital Consulting

Prohuman Capital Consulting is a dynamic HR consulting firm dedicated to empowering organizations with comprehensive human resources expertise and strategic guidance. Founded on the principle that exceptional talent management drives business success, we partner with companies to navigate their most complex HR challenges and unlock their human capital potential. Our reach extends to companies in and around West Africa, where we do business with diverse organizations seeking strategic HR solutions. At Prohuman Capital Consulting, we believe that every organization is unique. Our consultative approach begins with understanding your specific business context, industry dynamics, and organizational culture. We then develop customized solutions that are practical, implementable, and measurable.

We are recruiting to fill the position below:

Job Title: Secretary

Location: Igbo Efon, Lekki - Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly organized Secretary to manage client communication, coordinate service delivery, track engagements, and ensure smooth day-to-day operations across professional service teams.

Key Responsibilities

• Serve as the first point of contact for all client enquiries, ensuring prompt and professional responses
• Manage front-desk and administrative duties, including scheduling meetings, handling correspondence, and maintaining office organization
• Coordinate client briefs and communications between internal teams and external consultants to ensure seamless service delivery
• Monitor and track project deliverables, timelines, and service progress, providing regular updates to relevant stakeholders
• Prepare client engagement documents, including summaries, invoices, reports, and follow-up communications
• Maintain accurate and up-to-date client records, files, and service documentation
• Support weekly review meetings by compiling reports, tracking performance metrics, and documenting action points
• Ensure a high level of client satisfaction through proactive follow-up and issue resolution
• Handle confidential information with discretion and professionalism.

Job Requirements

• Bachelor’s degree in any discipline
• 1–3 years of relevant experience in administrative support, client service, operations, or a similar role
• Strong written and verbal communication skills, with a professional telephone and email etiquette
• Excellent organizational and time management skills, with strong attention to detail
• Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) and basic office systems
• Strong interpersonal skills and a customer-focused mindset
• Ability to work independently and collaboratively within a team
• High level of integrity and ability to handle sensitive information.

Application Closing Date
20th May, 2026.