Customs Document Manager (Control Towers) at Phillips Outsourcing Limited

Phillips Outsourcing Limited has been in existence for over 18years. We have a vast experience in the outsourcing business as we currently manage resources for major clients in all sectors of the Nigerian economy. In addition, our prolific manpower cuts across the 36 states in Nigeria. After successfully gaining ground in all the 36 states of the federation, we are gradually spreading our tentacles to other African Nations. We are currently registered to also do business in Ghana. Our framework is developed to fully support the businesses of our clients, ensuring continuous improvement of the outsourced services. This ultimately thrusts our clients to achieve their business objectives.

We are recruiting to fill the position below:

Job Title: Customs Document Manager (Control Towers)

Location: Lagos
Employment Type: Full-time
Industry: Freight Services / Logistics Operations

Job Summary

• We are seeking an experienced Customs Document Manager to oversee import and export documentation processes, ensure regulatory compliance, and drive efficient customs clearance operations.
• The ideal candidate will manage documentation teams, coordinate with customs authorities and clearing agents, and ensure timely cargo release while minimizing delays and penalties.

Key Responsibilities

• Supervise and manage the import/export documentation team
• Prepare, review, and approve customs documents including Form M, PAAR, Bills of Lading, invoices, and packing lists
• Liaise with customs authorities, regulatory agencies, and clearing agents
• Monitor clearance activities to ensure timely cargo release
• Ensure compliance with customs regulations and company policies
• Handle complex or high-value shipment documentation issues
• Maintain accurate electronic and physical documentation records
• Provide reports on shipment status, delays, and compliance matters
• Train and mentor junior documentation staff
• Drive operational efficiency and process improvement initiatives
• Support contract and vendor management activities

Requirements

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related field 
• MBA or professional certification is an added advantage
• 5–8 years’ experience in freight forwarding, customs clearance, logistics, and documentation management
• Minimum of 3–5 years in a supervisory or managerial role
• Strong understanding of import/export documentation and customs processes
• Good knowledge of INCOTERMS
• Proficiency in Microsoft Office and logistics/customs management systems
• Strong leadership, communication, negotiation, and problem-solving skills
• High level of integrity, professionalism, and attention to detail.

Application Closing Date
1st June, 2026. 

How to Apply
Interested and qualified candidates should:
Click here to apply online