Application Support Officer at Consulting DCC Enterprises

Consulting DCC is a professional consulting firm that provides strategic, operational, recruitment, and advisory services designed to support business growth and improve organizational efficiency. We work closely with clients to understand their unique needs, address operational challenges, and deliver practical, results-driven solutions. Our approach is rooted in professionalism, integrity, and a strong understanding of business processes, enabling us to help organizations strengthen their structures, attract and retain the right talent, make informed decisions, and achieve sustainable performance.

We are recruiting to fill the position below:

Job Title: ApplicationSupport Officer

Location: Lagos
Employment Type: Full-time

Job Summary

The Application Support Officer is responsible for ensuring the effective operation, availability, and performance of all business applications across the organization. This includes providing user support for ERP systems, POS applications, business software, and other digital platforms, while ensuring system stability, issue resolution, user adoption, and continuous improvement of application performance.

Key Responsibilities

• Application Support & User Management
• ERP System Support and Administration
• POS & Business Application Support
• Incident Management & Troubleshooting
• Data Integrity & System Security
• Application Testing, Upgrades & Implementation
• User Training & Documentation
• System Monitoring & Performance Improvement

Qualifications & Requirements

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 3–5 years' experience in Application Support, ERP Support and Implementation, IT Systems Administration, or a similar role.
• Experience supporting ERP systems, POS applications, and other business-critical software.
• Knowledge of databases, system integrations, and application troubleshooting.
• Familiarity with SQL, reporting tools, and business process automation is an added advantage.

Key Competencies, Skills & Behaviour

• Strong application troubleshooting and analytical skills.
• Knowledge of ERP, POS, and business software applications.
• Attention to detail and data accuracy.
• Effective communication and user support skills.
• Strong problem-solving and incident management capability.
• Proactive approach to system improvement and user satisfaction.
• Ability to work under pressure and manage multiple support requests.
• Integrity, confidentiality, and commitment to service excellence.

Application Closing Date
20th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: career@consultingdcc.com.ngusing "ApplicationSupport Officer"as the subject of the email.