Head of Retail Sales at Strivo Labs

At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialise in providing end-to-end digital solutions, from custom design and MVP development to automation and content creation.

We are recruiting to fill the position below:

Job Title: Head of Retail Sales

Location: Lagos

Role Overview

• We are seeking a highly energetic and commercially driven Head of Retail Sales to lead, scale, and optimize our retail sales operations within a fast-paced fintech environment.
• This role is responsible for driving revenue growth, leading large-scale sales teams, and building high-performance structures that consistently deliver on ambitious targets.
• The ideal candidate is a strong sales leader with proven experience managing large, distributed teams, implementing performance frameworks, and executing strategies that drive measurable business results.

Key Responsibilities

• Lead and drive retail sales operations across multiple locations and regions
• Manage, motivate, and scale a large team of sales agents, team leads, and supervisors
• Develop and execute sales strategies to achieve and exceed revenue targets
• Implement robust performance management frameworks to track, measure, and improve team output
• Set clear sales targets and KPIs, ensuring consistent achievement across all retail channels
• Oversee daily sales operations and ensure efficiency in execution across all touchpoints
• Build and maintain structured sales processes, reporting lines, and operational systems
• Recruit, train, and develop high-performing sales talent to drive productivity and growth
• Monitor sales performance trends and optimize strategies for improved conversion and revenue
• Ensure compliance with company policies, operational standards, and regulatory requirements
• Collaborate with cross-functional teams to enhance customer acquisition, retention, and overall experience

Requirements

• Proven experience in a senior retail sales leadership role (fintech, banking, or telecoms preferred)
• Strong track record of driving sales performance and revenue growth
• Experience managing large sales teams (100–200+ staff) across multiple locations
• Demonstrated success in leading multiple sales agents and achieving targets at scale
• Solid experience in overseeing day-to-day sales operations and administrative functions
• Strong understanding of sales structures, reporting frameworks, and process optimization
• High energy, results-oriented mindset with the ability to thrive in a fast-paced environment
• Excellent leadership, communication, and decision-making skills

Key Competencies:

• Sales Leadership & Team Management
• Revenue Growth & Target Achievement
• Performance Management
• Operational Excellence
• Strategic Thinking
• Execution & Delivery
• Structure & Process Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online