ICT Officer (Volunteer) at El-Ezhar Care Initiative - 6 Openings

ECI is a dynamic Women-led National Non-Governmental Organization (NNGO) dedicated toadvancing humanitarian aid and sustainable development for communities affected by crisesWith its dual leadership by women and youth. El-Ezhar Care Initiative isdedicated to amplifying the voices of women and children, championing their rights, andfostering their empowerment. We strive to create an inclusive society where women andchildren are heard, valued, and supported in their pursuit of justice, opportunity, and dignity.ECI operates at the heart of empowerment andemergency response ensuring that vulnerable populations receive critical support,transformative resources, and enduring opportunities to rebuild with dignity.

ECI work across Health/ Nutrition, Education, Food Security and livelihood, Wash, Sanitation, and Hygiene (WASH), Peace building Conflict Resolution, Climate change Adaptation and Environmental Sustainability, Protection, with strong focus on sexual and gender-based violence (SGBV).

We are recruiting to fill the position below:

Job Title: ICT Officer (Volunteer)

Locations: Gombi, Hong, Mubi North, Mubi South, Michika, and Madagali LGA - Adamawa
Employment Type: Volunteer

Key and Responsibilities

• Responsible for the day to day management ofECI social media handles.
• Manage installation of software on mission computers eg. Anti-virus, office site and other software for mission.
• Conduct weekly newsletter.
• Conduct online activities publication.
• Facilitating internet subscriptions, managing local networks (LAN) and setting up email addresses according to ECI standard.
• Tracking IT inventory, ensuring data confidentiality, and maintaining functional communication equipment in safe room.
• Providing technical guidance to staff and ensuring uniformity in digital tools and email signature.
• Resolve all staff issues regarding software on misssion computer system.
• Provide guidance and training to staff on the use of new software.

Network & Management , Maintenance and Repairs of IT and Communication Equipment Connectivity:

• Ensure timely creation of email address for staff when request.
• Manage password database for email mission.
• Manage installation , removal and any other related issues to emails.
• Assist new staff in the installtion of email signature and facilitate the uniformity of email signatures according to ECI standards and guidelines.

Payment and renewal of internet and communication subscription:

• Ensure the configuration of mission contact liaise on mobile phone.
• Monitor internet consumption, make recommendation on internet use, restrictions and facilitate the timely renewal of internet subscription.
• Liaise with internet service provider in case of any problems or inadequacies on the internet across all PUL bases.

Priorities of the Department:

• Responsible for the day to day management ofECI social media handles.
• Conduct weekly activties newsletter.
• Conduct online activities publications.
• Streamline the use of ICT equipment.
• Make sure weekly backup of all missions laptop are done and recored.
• Ensure a smooth supply of internet connection for all the base.

Documentation and reporting:

• Maintain good recor of missions passwords and ensure utmost integrity and accountability in the use of ECI software licenses.
• Maintain accurate record of all missions ICT and communication equipment.
• Hare report to the HR Officer on monthly basis.
• Archive and centralized departmental files related to ICT and communication.

Qualifications / Core Requirements

• A Degree or Diploma in Computer Science, ICT, Information Management, or related fields.
• Language Skills: Fluent in English, Hausa is a plus.
• Good knowledge and understanding of DO NO HARM principles and established international child protection standards (especially UNICEF).

Experience:

• Experience in IT support or Administration, ideally with non-profit (NGO) organizations or private tech companies.

Skills and Competencies:

• Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail.
• Excellent interpersonal and problem-solving skills, creativity and flexibility.
• Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.
• Skills in training and management.
• Proficiency in the use of computers (MS Word, Excel, Power Point Presentation).
• Should be multitasking and can work with little or no supervision.
• Ability to work as part of a team and to provide quality and timely support and services.
• Professionalism and flexible attitude to work.

Preferred Skills:

• Knowledge of humanitarian sector.
• Ability in aligning environment with few support services.
• Experience working with donor funded project.
• Ability to speak English fluently, Hausa and other local languages desirable.

Organizational Requirements:

• The post holder will, at all times, carry out his/her responsibilities with the utmost respect for the protection of children by the ECI’s Child and Vulnerable Person/persons Safeguarding Policy.
• The post holder will be required to respect ethnic and racial differences during and after work hours.
• The post holder will report to the Program Manager.
• To be committed to and share in the outworking of ECI’s Vision, Mission and Values.
• The post holder will be expected to behave according to ECI’s ‘Code of Conduct’.

Benefits

• Access to ECI Internet facility and other resources.
• Participate in ECItraining and development programs.
• Participate in field works and other ECI projects activities.
• Any other as decided by the management.

Application Closing Date
19th June, 2026.