Compliance and Quality Control Officer at Domeo Resources International

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Compliance and Quality Control Officer

Location: Cross River 
Employment Type: Full Time
Reports to: Operations Manager / General Manager

Main Function

• The Compliance and Quality Control Officer will be responsible for ensuring that all operational processes, products, and services meet company standards, regulatory requirements, and quality expectations.
• The role involves monitoring operational compliance, conducting inspections, maintaining quality assurance procedures, and ensuring excellent service delivery across hospitality operations.

Role Responsibilities
Compliance Monitoring:

• Ensure compliance with company policies, operational procedures, and regulatory requirements.
• Conduct routine inspections across operational departments.
• Monitor adherence to hygiene, safety, and food handling standards.
• Identify compliance gaps and recommend corrective actions.

Quality Assurance and Control:

• Monitor product and service quality across restaurant, kitchen, bakery, and bar operations.
• Conduct quality checks on food, beverages, and customer service standards.
• Investigate quality-related complaints and implement improvements.
• Maintain quality assurance documentation and reports.

Risk and Operational Monitoring:

• Support implementation of operational controls and SOPs.
• Ensure proper documentation of compliance and inspection activities.
• Monitor operational risks and escalate issues where necessary.
• Support audit and regulatory inspection exercises.

Reporting and Training:

• Prepare compliance and quality control reports for management review.
• Train staff on compliance procedures and quality standards.
• Promote a culture of accountability and operational excellence.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s Degree or HND in Food Science, Hospitality Management, Business Administration, or related discipline.
• Certifications in quality assurance, food safety, or compliance management will be an added advantage.

Experience:

• Minimum of 3–5 years’ experience in compliance, quality control, or operational monitoring roles.
• Must have relevant experience in hospitality, restaurant, bakery, or resort operations.
• Strong understanding of food safety and quality assurance standards.

Skills:
Analytical and Technical Skills:

• Strong inspection, analytical, and reporting skills.
• Good understanding of operational compliance and quality assurance systems.
• Attention to detail and problem-solving abilities.

Communication and Organizational Skills:

• Excellent communication and interpersonal skills.
• Ability to enforce standards professionally and effectively.
• Strong organizational and documentation skills.

Application Closing Date
28th June, 2026.

How To Apply
Interested and qualified candidates should send their CV to: recruitment@domeoresources.org using "Compliance and Quality Control Officer – Calabar" as the subject of the email.

Note: Only shortlisted candidates will be contacted.