Customer Relationship Officer (Lead Closer) at Fhemfel homes

Fhemfel Group is a multifaceted company specializing in real estate, travel, and hospitality. We are dedicated to creating exceptional experiences and spaces that cater to the diverse needs of our clients. With a team of experts in each sector, we focus on delivering innovative solutions that combine luxury, comfort, and sustainability. Our commitment to quality and customer satisfaction drives us to excel in every project we undertake, making us a trusted partner in the industries we serve.

We are recruiting to fill the position below:

Job Title: Customer Relationship Officer (Lead Closer)

Location: Gwarimpa, Abuja (FCT)
Employment Type: Full-time

Job Summary

• We are seeking a results-driven CRM Officer (Lead Closer) to manage and convert qualified leads into successful property sales.
• The ideal candidate will be responsible for engaging prospects, maintaining strong client relationships, following up on inquiries, and driving conversions through effective use of the Company's CRM system.

Key Responsibilities

• Manage and follow up on leads generated through various marketing channels.
• Engage prospective clients and guide them through the sales process.
• Maintain accurate and up-to-date records of client interactions in the CRM system.
• Schedule and coordinate property inspections and client meetings.
• Nurture leads through consistent communication and relationship management.
• Convert qualified leads into sales and achieve assigned targets.
• Prepare and submit periodic sales and lead conversion reports.
• Collaborate with the Sales and Marketing teams to optimize lead generation and conversion strategies.
• Address client inquiries and provide information on available properties and investment opportunities.
• Ensure excellent customer experience throughout the sales journey.

Requirements

• Bachelor's degree.
• Minimum of 2 years' experience in sales, customer relationship management, or lead conversion, preferably within the real estate industry.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, negotiation, and persuasion skills.
• Proficiency in CRM software and Microsoft Office applications.
• Excellent customer service and relationship management skills.
• Ability to work independently and as part of a team.

Application Closing Date
9th July, 2026.

How to Apply
Interested and qualified candidates should send their applications to: fhemfelhr@gmail.com using the job title as the subject of the mail.