Facility Manager / Operations Manager at Instant Project Company Limited

Instant Projects Company Group is a dynamic and fast-growing organization in the built environment industry, providing integrated solutions in Facility Management, Mechanical & Electrical Services, Cleaning Services, Asset Management, and Project Management.

We are recruiting to fill the position below:

Job Title: Facility Manager / Operations Manager

Location: Ikoyi, Lagos

Job Summary

• The Facility Manager / Operations Manager will be responsible for overseeing the day-to-day operations of facility management services, ensuring efficient service delivery, client satisfaction, operational excellence, and profitability across multiple sites.
• The successful candidate will lead teams, manage contractors, ensure compliance with service standards, and drive continuous improvement initiatives.

Key Responsibilities

• Manage and oversee facility operations across assigned client sites.
• Ensure delivery of services in accordance with Service Level Agreements (SLAs).
• Develop and implement preventive and corrective maintenance programs.
• Supervise facility staff, technicians, cleaners, and contractors.
• Monitor Mechanical, Electrical, and Building Systems performance.
• Manage operational budgets and control costs effectively.
• Build and maintain strong relationships with clients and stakeholders.
• Conduct regular facility inspections and audits.
• Ensure compliance with Health, Safety, and Environmental (HSE) standards.
• Prepare operational reports, performance dashboards, and management updates.
• Identify opportunities for process improvement and operational efficiency.
• Lead incident management and emergency response activities.
• Support business development efforts through client retention and service enhancement.

Key Performance Indicators (KPIs)

• Client Satisfaction Rating
• SLA Compliance
• Contract Retention Rate
• Operational Cost Efficiency
• Equipment Uptime
• Health & Safety Compliance
• Team Productivity
• Revenue Growth from Existing Accounts

Requirements
Educational Qualification

• Bachelor's Degree/HND in Engineering, Facility Management, Estate Management, Building Technology, Project Management, or a related field.

Experience:

• Must have 5–8 years relevant experience in Facility Management, Operations Management, Property Management, or related industries.
• Proven experience managing multiple facilities or client sites.
• Experience in managing technical teams and service contractors.

Skills & Competencies:

• Strong leadership and people management skills.
• Excellent client relationship management abilities.
• Sound knowledge of facility maintenance and building systems.
• Budgeting and cost control expertise.
• Strong problem-solving and decision-making skills.
• Excellent communication and reporting skills.
• Knowledge of HSE standards and compliance requirements.
• Proficiency in Microsoft Office Suite and facility management software.

Professional Certifications (Advantage):

• IFMA Certification
• PMP/PRINCE2
• COREN
• NSE Membership
• Relevant HSE Certifications

What We Offer

• Competitive salary and benefits package.
• Career growth and development opportunities.
• Performance-based rewards and recognition.
• Exposure to diverse and challenging projects.
• Opportunity to contribute to a growing and innovative organization.

Application Closing Date
31st July, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online