Head of Outsourcing at an Oil & Gas, Shipping & Maritime Services Company

An Oil & Gas, Shipping & Maritime Services Company is recruiting suitable candidates to fill the position below:

Job Title: Head of Outsourcing

Location: Lagos
Employment Type: Full-time

Job Summary

• An exciting leadership opportunity exists for an experienced and commercially driven professional to lead a high-performing Outsourcing Business Unit with full responsibility for business growth, profitability, client acquisition, customer retention, market expansion, and strategic direction.
• The successful candidate will drive aggressive revenue growth, expand the client portfolio, deepen market penetration across key industry sectors, and provide full P&L leadership while positioning the business as a leading provider of personnel outsourcing and business process outsourcing solutions across Nigeria and West Africa.

Key Responsibilities
Business Development & Commercial Leadership:

• Drive the overall commercial agenda and business growth strategy across multiple sectors, including FMCG, Financial Services, Telecoms, Oil & Gas, Manufacturing, Technology, Healthcare, and the Public Sector.
• Lead the business development pipeline, revenue generation initiatives, and new client acquisition efforts.
• Personally lead major client pitches, RFP submissions, contract negotiations, and strategic account engagements.
• Secure high-value, long-term outsourcing contracts with multinationals, blue-chip organizations, and public sector institutions.
• Build and maintain executive-level relationships with C-suite decision makers and key stakeholders across target industries.

Strategy & Business Growth:

• Develop and execute the business unit's three-to-five-year growth strategy.
• Lead annual business planning, budgeting, forecasting, and resource allocation processes.
• Drive digital transformation initiatives and technology-enabled service offerings.
• Evaluate and execute expansion opportunities across Nigeria and key West African markets.
• Provide strategic performance reporting and P&L accountability to executive leadership.

Customer Retention & Relationship Management:

• Serve as executive sponsor for strategic and high-value client accounts.
• Drive client retention, account growth, customer satisfaction, and contract renewal initiatives.
• Lead customer engagement programs designed to strengthen loyalty and increase account value.
• Work closely with operational teams to ensure service excellence and compliance with contractual obligations.

Brand & Market Leadership:

• Champion the organization's outsourcing brand and market positioning.
• Represent the business at industry forums, conferences, executive roundtables, and stakeholder engagements.
• Oversee marketing initiatives and thought leadership activities that drive visibility and lead generation.

Qualifications & Experience Requirements

• Bachelor's Degree in Business Administration, Marketing, Economics, Management, or a related field
• MBA or relevant postgraduate qualification will be an added advantage
• 10–12 years of progressive commercial experience
• Minimum of 5 years' experience at Business Unit Head level
• Strong experience within Outsourcing, BPO, Staffing Solutions, Managed Services, or related B2B service sectors
• Proven track record of driving business growth, client acquisition, and revenue generation
• Established network across FMCG, Telecommunications, Oil & Gas, Financial Services, and Public Sector organizations
• Demonstrated experience securing and managing high-value, multi-year outsourcing contracts
• Strong stakeholder management, negotiation, and client relationship skills
• West African business experience will be an added advantage.

Required Competencies
Leadership Competencies:

• Executive Leadership and Commercial Judgment
• Strategic Thinking and Business Acumen
• Revenue Generation and Sales Leadership
• Stakeholder Influence and Executive Communication
• Entrepreneurial Mindset and Innovation
• Accountability and Results Orientation.

Technical Competencies:

• Outsourcing and BPO Industry Expertise
• P&L Management and Commercial Finance
• Business Development and Key Account Management
• Contract Negotiation and Deal Structuring
• Marketing and Brand Strategy
• Digital Business and Technology-Enabled Services
• Regulatory and Labour Law Compliance
• Data-Driven Performance Management and Reporting.

Application Closing Date
25th July, 2026. 

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates will be contacted.