Manager, Agent Network at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Manager, Agent Network

Location: Walter Carrington Crescent, Lagos 

Job Description

• Agent Network Manager (ANM) is responsible for the growth and management of the independent agent network in and around assigned geographical location and region
• Candidate will be responsible for independent agent prospecting and relationship management.
• The Agent Network Manager will be required to work with stakeholder units for independent agent code creation, commission payment, agent form processing in addition to the resolution of all support required.

Qualifications

• Type of Qualification: Minimum of First Degree (Experience in product & management, and retail banking would be an added advantage)
• Field of Study: Social Science or Consumer Services.

Experience Required:

• Minimum of 4 Years
• Project Management · Budgeting & Reporting· · Customer Insight Analytics·, Elicitation
• MS Office Suites (Visio, Word, Excel, PPT & Project).

Behavioural Competencies:

• Good sales and negotiation skills
• Customer Focus and Customer Service
• Problem Solving, People Skills, Teamwork and People Management
• Excellent communication skills
• Initiative/proactive
• Analytical skills/problem solving
• Resilience, tenacity and integrity 
• Communication (oral and written)
• Conflict management
• Organization & Coordination Skills.

Technical Competencies:

• Business Acumen (Audit)
• Cross and Up-Selling
• Loan Processing
• Product and Services Knowledge
• Product Knowledge (Consumer Banking)
• Risk Identification
• Sales Planning and Reporting
• Project Management
• Budgeting & Reporting·
• Customer Insight Analytics·, Elicitation
• MS Office Suites (Visio, Word, Excel, PPT & Project).

Application Closing Date
Not Specified.

How to Apply 
Interested and qualified candidates should:
Click here to apply online