Client Services Executive at GEMS Communications Limited

GEMS Communications Limited is a leading outdoor advertising company in Nigeria, providing innovative billboard, LED display, and out-of-home (OOH) advertising solutions that help brands connect with their target audiences across key locations.

We are recruiting to fill the position below:

Job Title: Client Services Executive

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• GEMS Communications Limited is seeking a proactive Client Services Executive to manage client relationships, drive business development, and ensure excellent service delivery.
• The ideal candidate should possess strong communication, organizational, and digital marketing skills, with a passion for advertising and client service satisfaction.

Job Description
Duties & Responsibilities

• Maintain detailed records
• Develop and implement new and innovative ways to gain a competitive advantage
• Source new clients and develop retention strategies for both existing and new clients
• Ensure compliance pictures are taken and sent to clients promptly
• Regularly relate with clients to effectively deliver agreed deliverables and address deviations on posting contracts
• Prepare and submit weekly and quarterly reports
• Effectively execute and interpret clients' briefs
• Ensure daily management of accounts
• Regularly submit updated vacant sites to clients
• Develop and regularly maintain mailing schedules
• Develop online marketing strategies
• Follow up with clients and prospects
• Liaise with stakeholders, including the Client Services team, clients, IT, Heads of Departments, and the CEO
• Perform auxiliary functions applicable to all staff

Job Requirements
Education:

• Open to graduates of universities and polytechnics with a Marketing or Business-related background
• Certifications and ARCON professional membership will be an added advantage

Experience:

• 0–3 years of working experience
• Experience and/or passion for working in a marketing or advertising agency.

Knowledge/Personality:

• Good knowledge and use of digital tools
• Fluency in communication
• Proficient in the use of Microsoft Office
• Good understanding of social media
• Good knowledge of reporting tools, Excel, Word, and applications
• Keeping up to date with current affairs
• Confidence
• Flexibility
• Friendliness and a passion for delivering results
• Tenacity
• Social media and digital marketing know-how are a must
• Strong and genuine interest in marketing and advertising is vital.

Skills:

• Presentation
• Communication
• Typography
• Data Analysis
• Planning and organizing skills
• Relationship management
• Team orientation
• People skills
• Computer knowledge.

Application Closing Date
24th July, 2026. 

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@gemscommunications.com using the position as the subject of the email.