General Manager – Health Care Services at ICS Outsourcing Limited

ICS Outsourcing Limited is Nigeria’s leading Outsourcing Company and Business Support Solutions provider. We offer a comprehensive range of outsourcing services ranging from People Outsourcing to Sales BPO to all kinds and sizes of business. Value added services to our client’s has is our desire. We have a reputation for satisfying and surpassing our client’s expectations. We are one of the Top indigenous Companies in Nigeria to work for. Outsourcing in Nigeria, Outsource To Nigeria, Top Companies in Nigeria, Nigeria, outsourcing company in Nigeria, top outsourcing company in Nigeria, top, list of outsourcing company in Nigeria, outsourcing firms in Nigeria.

We are recruiting to fill the position below:

Job Title: General Manager – Health Care Services

Location: Ikeja, Lagos
Employment Type: Full-time
Department: Health Care Operations
Reports To: Chief Executive Officer (CEO)

Role Summary

• The General Manager – Health Care Services is responsible for providing strategic and operational leadership to ensure business growth, service excellence, regulatory compliance, financial performance, and exceptional client experience.

Key Responsibilities

• Develop and implement business growth strategies.
• Build referral partnerships and identify new business opportunities.
• Oversee day-to-day healthcare operations and service delivery.
• Ensure compliance with healthcare regulations, quality standards, and company policies.
• Manage client relationships, onboarding, and service reviews.
• Lead, coach, and develop operational teams.
• Monitor operational and financial performance, budgets, and KPIs.
• Drive continuous improvement across people, processes, and service delivery.

Key Performance Indicators (KPIs)

• Revenue growth and new client acquisition
• Referral partnerships and conversion rate
• Service delivery and workforce utilization
• Client satisfaction and complaint resolution
• Audit performance and regulatory compliance
• Budget adherence and profitability
• Team engagement and KPI achievement

Qualifications & Experience

• Bachelor’s Degree in Healthcare Management, Nursing, Business Administration, Public Health, or a related field.
• Relevant leadership experience in healthcare operations or service management.
• Strong knowledge of healthcare regulations, business development, financial management, and stakeholder engagement.

Application Closing Date
31st July, 2026.

Method of Application
Interested and qualified candidates should:
Click here to apply online