Head, Field Operations - APA at NextAutomate APA Limited (NAPAL) - Nextzon Business Services Limited

Nextzon Business Services Limited - Our client, NextAutomate APA Limited (NAPAL), a licensed Accredited Pension Agent (APA) committed to expanding pension inclusion through innovation, operational excellence, and customer-focused service delivery, is recruiting suitable candidates to fill the position below:

Job Title: Head, Field Operations - APA

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced, results-driven, and execution-focused Head, Field Operations to lead and scale our nationwide field operations

Responsibilities

• Reporting to the General Manager, APA, you will provide strategic leadership for all field operations, driving Retirement Savings Account (RSA) acquisition, retail market expansion, operational excellence, and customer satisfaction.
• You will oversee nationwide field teams, strengthen stakeholder relationships, ensure regulatory compliance, and deliver sustainable business growth through effective field execution.

Requirements
The ideal candidate should possess:

• A Bachelor's degree in Business Administration, Marketing, Economics, Finance, Management, or a related discipline (MBA/Master's degree is an advantage).
• 8–10 years' progressive experience in field operations, sales management, business development, pensions, banking, insurance, fintech, FMCG, or a related industry.
• At least 5 years' experience leading large, geographically dispersed field teams.
• A proven track record of delivering business growth, driving retail market expansion, improving operational performance, and achieving ambitious sales targets.
• Strong leadership, stakeholder management, customer relationship management, operational planning, and performance management skills.
• An entrepreneurial mindset with the ability to drive innovation, optimise field productivity, and deliver measurable business results.
• Knowledge of the Nigerian pension industry and PenCom regulatory requirements will be an added advantage.

Why Join NAPAL?
This is an opportunity to:

• Lead nationwide field operations for a fast-growing APA business.
• Drive retail business growth and market expansion.
• Build and develop high-performing field teams.
• Influence business strategy and operational excellence.
• Join an innovative, high-performance organisation with outstanding career growth opportunities.

Application Closing Date
16th August, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Interested and qualified candidates should submit their updated CV and a tailored Cover Letter
• Only shortlisted candidates will be contacted.