Regional Administration Implementation Manager at DHL

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Working for DHL Global Forwarding means working for the global market leader in air and ocean freight.

At DHL Global Forwarding, our expertise lies in the fast and flexible transportation of goods and merchandise across all continents. We not only supply comprehensive international logistic services, but also play an active role in reducing C02 emissions as seen in our GoGreen product portfolio.

Job Title: Regional Administration Implementation Manager

Ref.: US - 30163
Reporting To: Global Head of Implementations

Overall Role Purpose

• To ensure that HSSE requirements & Compliance Procedures are implemented across the project/contract
• To ensure stakeholder management is carried out, as agreed
• To implement contract & scope of work obligations for new contracts.
• To manage the Regional Implementation Resources

Accountabilities
Overall goals / Typical measures

Responsibilities and Objectives

• Co-operate with the HSSE Implementation Manager in the Implementation of HSSE requirements to overall logistics service to the new contract.
• Co-operate with the Compliance Officer in the implementation of Compliance Procedures to overall logistics service to the new contract.
• To maintain & manage open communication between stakeholders – internal and external
• To lead Customer Facing Implementation Meetings & co-ordinate discussion on process flows & operational design set-up
• To document process flows specifically related to Invoice Preparation, Processing, Reporting, Controlling & Payments
• To work directly with customer accounts and financial administration to set-up and implementation Finance Administration Procedures
• To ensure that contract documentation is in place and regularly maintained, i.e. Insurance Certificates
• To ensure that contract rates are understood by project team and invoice process is set-up to control accuracy of invoicing
• To manage Implementations as per the agreed customer Implementation Plan, and in accordance with BPM Procedures.
• To liaise, co-ordinate and close out transition tasks from bid team to Implementation team, as per the ‘Bid Team Handover Process’ described in BPM
• To ensure that Project Managers are aware of the contract rate schedule, buying rates and BCA revenue projections
• To ensure all tax issues/liabilities are addressed and resolved at contract start-up
• To incorporate contract specific obligations into the invoice process
• To ensure procedures and processes, as required by customer, are implemented
• To ensure performance measures, as the pertain to administration are in place and training is carried out
• To ensure that financial administration procedures are followed at contract close out

To monitor, liaise & implement close out procedures when applicable People - Management

• Team Leadership
• Team Building
• Coaching
• Career development

Skills / Qualifications – Work with the high performance service culture within the established team

Experience

• 5 + years’ experience, as Project Manager/Supervisor, in similar role, for a large scale contract within Industrial Projects Industry
• Demonstrable, working knowledge, of Implementing and following contract & customer administration procedures
• Demonstrable, working knowledge, of Implementing and following contract & customer administration procedures
• Strong knowledge and practical experience in finance & operational finance within the Industrial Projects Industry
• Demonstrable experience in managing/communicating with internal and external customer’s at a senior level
• Contract Administration
• Finance

Preferred

• Use and/or knowledge of MMS
• Use and/or knowledge of LOGIS and/or 1C
• Use and/or knowledge of CREST

Skills

• Stakeholder Management
• Account Management
• Contract Administration
• Project Management
• Strong procedural practices
• Strong Interpersonal skills

Application Closing Date
22nd April, 2014

Method of Application
Interested and qualified candidates should:
Click here to apply online