Restaurant Waiter & Waitress at Eric Kayser - 2 Openings

Eric Kayser is fast-growing restaurant with branches in Victoria Island and Ikoyi, Lagos State.

We are recruiting to fill the position below:

Job Title: Restaurant Waiter & Waitress

Location: Victoria Island and Ikoyi - Lagos
Employment Type: Full-time
Slots: 2 Openings

Job Summary

• We are looking for ambitious, hardworking, skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
• In this position, Waiter / Waitress uplifts the dining experience for customers.
• We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Responsibilities

• Greet and escort customers to their tables.
• Provide excellent wait service to ensure satisfaction.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using an order slip or by memorization.
• Check customers’ Identification Card / Details to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Communicate order details to the Kitchen Staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Meet with restaurant floor manager to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• Follow all relevant health department regulations.
• Provide outstanding customer service to guests.

Qualification and Experience

• Diploma, HND in any field of study.
• Minimum of 2 years experience obtained in a well-structured restaurant of a reputable organization.

Skills / Abilities:

• Excellent customer service skills
• Good physical abilities
• Critical thinking and time management skills
• Patience, Personality and Perseverance abilities
• Active listening, effective communication skills with great team spirit
• Excellent presentation skills
• Basic math skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Flexibility to work in shifts
• Food safety training is a plus.

Application Closing Date
8th July, 2021.

Mode of Application
Interested and qualified candidates should send their resume in Word document or PDF format to: [email protected] using the Job Title as the subject of the mail.